COS refund issue

On September 15, 2024, I placed an online order with COS totaling $103. As of December 4, my package has neither arrived... nor have I received any updates. I have sent multiple complaint emails through their online platform, but for months, there has been no response. It’s frustrating and unacceptable...

I placed an order on the COS website two weeks ago, and the product has still not arrived. After researching, I discover...ed numerous complaints about similar issues with this site, raising concerns that it might not be legitimate. Despite being charged ₺3500, I have received nothing in return and hav...

I am facing an ongoing return issue with COS, and the experience has been extremely frustrating. I’ve been going back an...d forth between their Zorlu and İstinyePark stores, yet the problem remains unresolved. I have my receipt and the card used for the transaction, which was processed through QNB. Ho...

I recently made a purchase on what I believed was the official Cos online store. The payment was successfully processed ...by my bank, but I later discovered the website was fake. Now, I cannot cancel the transaction or get a refund. It is shocking that such a reputable brand has not taken action to pr...

I made a purchase from what I believed to be the official Cos online store. After receiving a verification code from my ...bank, the payment was processed without entering the code. However, no product was delivered, and I later discovered that the website was fake. To make matters worse, the amount ch...

I placed an order on July 15, 2024, for five t-shirts (order code m470059613CN) from COS. It has been 2.5 months, and my... items still have not arrived. When I emailed for updates, I was told to "wait patiently" as the package might be stuck in customs. Despite this, there has been no progress or comm...