All Complaints

My complaint is about PDF Guru and the way they handle their so‑called “trial” or “one-time access” offers, which are presented at a very low price but actually hide an expensive recurring subscription. I chose what was presented as a 7‑day trial or one‑time access on 30 September 2025, expecting to...

On December 17, 2025, I shopped at the Sephora store in Vadi Istanbul. I’ve been a customer who regularly buys cosmetics and chooses Sephora for years, but I keep experiencing the same problem at this location. The store staff are extremely inattentive, chatting among themselves and ignoring custome...

My Litmatch account was temporarily blocked without any clear reason being provided. Before the restriction, I received warnings within the app, but those warnings also did not include any specific explanation, so I couldn’t understand what rule I was supposed to have violated. At the moment, my ac...

I submitted a phone number change request through the Uption mobile app, but for three days my request has remained stuck in “under review” status with no progress. Since I need to use my account actively during this time, this delay has caused me significant inconvenience. Regarding this delay, I ...

I purchased a three‑month paid subscription on Hinge via the App Store about three days ago, but the application does not recognize my active subscription. Even though I log in using the same phone number and email address, the app keeps logging me out and forcing me to create a new account. Each ti...

I purchased a Fissler Vitaquick 6L pressure cooker in Türkiye and I have been trying to buy a replacement lid gasket for more than two months. During this period, I have constantly seen that the gasket is not available for sale anywhere. I was informed by the points of sale that the product is not i...

On my eFootball account, which I use on an Android device, ads have not been appearing for about two months, even though ads are clearly enabled in my settings. I have tried all the steps suggested both within the app and on YouTube tutorials, but the issue has not been resolved and I still cannot r...

Please remove the ban from my Likee account. I don’t fully know how to use the Likee app, and I am asking you to restore my account. I am a regular user, and I sincerely ask the Likee team to lift the ban on my account. I am very worried and truly need your help. Please remove the restriction on my ...

On 12 November, I used PDF AID for what was clearly presented as a one‑time PDF conversion and made a single payment with my credit card. There was absolutely no clear information on the site about any subscription or recurring charges, and everything appeared to be a once‑off payment. Shortly after...

I placed an order for clothes to be delivered to Kraaifontein, Cape Town, with delivery expected on the 15th and again today. Instead of receiving my parcel, I got a message from Imile saying the driver could not find me, even though I was available and waiting for the delivery. This situation has l...

On 17 December, I placed an online order on the H&M website in France. The payment of €59.99 was successfully taken from my account, and I have a bank transaction reference of #3239840455 for this purchase. However, no order was created on my H&M account and there is no order visible on H&M’s side a...

On 17/12/2025, an amount of 374 rand was taken from my Mastercard for a subscription to Findandloc, even though I did not subscribe to or authorize this service. I only noticed the charge after it appeared on my account, and I have no connection with this subscription. As soon as I realized this, I ...

I have been using a Samsung vertical vacuum cleaner and on 09 November the broom pipe cracked during normal use. The product was not subjected to any impact or misuse; the crack occurred while I was simply cleaning as usual, which led me to believe this is a durability or manufacturing issue. After ...

Despite only using the Puma shoes I bought from the Deichmann store for about 4 months in total, they suffered serious tearing and deformation. A shoe that should be sturdy and durable became practically unusable in three to four months. The fabric parts on the front outer surface completely tore, t...

In 2023, I purchased a Xiaomi Vacuum S10+ robot vacuum cleaner from Mi Store. From the beginning, the device had a mopping problem; it did not release water while mopping, and later it started leaking water. Because of these recurring issues, I considered the product defective. Since 2024, my robot ...

On 11 December 2025, I rented a vehicle from the AVIS Cologne Airport office, with the return scheduled for 14 December 2025 at the AVIS Düsseldorf Airport office. When I returned the vehicle on 14 December to the Düsseldorf Airport office, I accidentally left my tablet inside the car. This tablet i...

In our reservation made through Booking.com, the system clearly states “no prepayment required” and “pay at the property.” Despite this, the property where we will be staying is asking us—via Booking.com messages—to share our credit card details. For security reasons, we absolutely refuse to share a...

On 17.12.2025 at around 12:46, I deposited ₺3,000 to my Grandpashabet account via Yapı Kredi Bank. After the transaction, I was informed that the money was sent but the recipient name was shown as incorrectly written and the balance was not reflected in my account. I contacted Grandpashabet live sup...

While using the OmeTV app on my iPhone, I received a 720-hour ban. Because the ban duration was extremely long, on December 16, 2025, I tried to resolve the issue by making a card payment of approximately $17 through Apple. However, after completing the payment, the “accept” and “reject” buttons on ...

On 17 December 2025, I requested a withdrawal of ₹10,000 from my 1win account (account name: Sekh Fardin P***, ID: 34569***) via IMPS. In the 1win system, this withdrawal is shown as successfully completed, but the money has not been credited to my bank account. After noticing that the amount was mi...