All Complaints

On November 17, 2025, I purchased a BT21 licensed decorated plastic bottle with strap (520 ml) from the Miniso store at Mall of Istanbul. I bought the product for my children and washed it before first use, filled it with water, and gave it to them. However, when the kids dropped the water bottle fr...

I purchased my Peugeot E-5008 in May 2025. On August 4, 2025, I had a minor accident and took my vehicle to EkmAs Egem Peugeot Authorized Service for repair. The service informed me that the engine control unit was faulty and that a parts request had been opened through Peugeot Customer Service. How...

On November 12, 2025, I purchased a Samsung 65 QN70F television from the Evotechx store on Trendyol with order number 10687346487. I was not at home during delivery, so the courier called me, and I provided the delivery code. However, when I arrived home later, I found only a small envelope containi...

About a month ago, I purchased RDNT coin on Bitget, and today I bought BSW coin. However, when I wanted to sell these coins, I noticed that the “buy-sell” functions were disabled and the sell button had been completely removed. Because of this, I am unable to sell the coins I hold and I am experienc...

I purchased my Philips 58PUS8506/62 television from a store in Ankara in 2022, and for about a month I’ve been experiencing a white-screen issue caused by what appears to be a chronic panel failure. Even though the product is out of warranty, I learned that this is a common and widespread problem. I...

I purchased the Samsung DV90BB5245AEAH 01 model dryer from Media Markt's online store on January 18, 2024. I've been noticing minor wear and tear on my clothes since day one, but last night, a cotton garment in the cotton cycle suffered significant damage. I regularly maintain the machine and clean ...

I can't remember my Facebook password for Garena Free Fire, and the linked number is no longer active. I kindly request the recovery of my account with UID 989444547. I haven't had access for about six to seven months now. I can't recall my ID password. I would really appreciate it if you could rest...

About a month ago, the front windshield of my Opel Insignia was replaced under insurance at the Arkas Çiğli authorized service center. Immediately after the windshield replacement, the collision prevention and lane-keeping systems malfunctioned. I took my car back to the service center, and even tho...

On November 6, I purchased a Segway Ninebot Kickscooter Max G2 electric scooter on N11. I obtained the return code on November 10 and sent the product back on November 11. I never used the scooter — I only opened the box to check the contents. However, the seller rejected my return request solely be...

I purchased a “more video views” service on TikTok. However, my promotional video was flagged for a violation, so I decided to withdraw my money. On November 16, 2025, I submitted a withdrawal request through mobile banking. After the process started, it showed “pending review” for about two days. T...

I purchased an ASUS TUF 16 Gaming laptop approximately three weeks ago. After a short period of use, the screen suddenly went black and stopped functioning. I then sent the device to ASUS using their contracted courier, DHL, together with its original box and invoice. A few days later, ASUS contacte...

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I purchased my Philips 55PUS8349 Ambilight TV about a month ago through Hepsiburada. Last Wednesday, the TV began turning off on its own for the first time. By Friday, it completely shut down and wouldn’t turn back on. During this time, I submitted a support request, but no one came and no solution ...

I have a 55-inch Philips Ambilight TV, and very noticeable pixel lines appear on the screen. Because of the light reflections, faces are not clearly visible. When I called Philips support, I was told that if it is a defect, a service report could be issued, but if this is simply the product’s qualit...

I cannot withdraw from my KuCoin account, and I cannot reach support. I still do not know why my account keeps having this issue all the time. Please help, because this has been happening for over two years now. I really do not know what else to do, and I am asking if you can help me out, please.

I purchased the Dyson V8 Absolute in August 2024, and since the first day, its battery has lasted no more than 30 minutes. When I switch it to MAX mode, the battery lasts for only 1 minute. I am absolutely not satisfied with the product. Due to my busy schedule, I couldn’t file a complaint earlier, ...

I have been using the Turkcell Superbox 500 GB package for about 4–5 months at my address. During this entire time, I have experienced low speeds and constant freezing at all hours of the day. Since I work from home, internet speed is very important for me, but I am absolutely not satisfied with the...

I placed an order for a Xiaomi television on November 8 through mi.com, paying ₺27,999 by credit card. However, despite the time that has passed, my shipment has still not been delivered. I contacted mi.com customer service multiple times, but I was not given any clear information, nor was I provide...

On November 13, I started a subscription to the Spynger Android app. However, I have been unable to use the app in any way. Even though I activated a subscription, the app keeps attempting to withdraw money from my card without my permission. First, $8 was successfully charged, and before that, a $1...

I have been using the Dove Intensive Repair shampoo for a long time and have never had any problems until now. However, for about the past three months, my daughter has been experiencing severe dandruff and itching. We have never encountered anything like this before. With the most recent bottle we ...

I met someone through the Badoo mobile app and later we started communicating on WhatsApp. We exchanged sexually explicit photos mutually. Afterwards, this person began blackmailing me using my photos and threatened to send them to my family. He also claimed to have accessed my family’s personal inf...