Cerebrum IQ Logo

Cerebrum IQ

Cerebrum IQ Logo
Cerebrum IQ

Complaints

58 complaints
Search in results...

Unauthorized Charges and Inability to Cancel Cerebrum IQ Subscription

July 1, 2025 7:09 PM320

I have been repeatedly charged $14.99 by Cerebrum IQ (CEREBRUMIQ.COM/US +14153) despite never knowingly subscribing to t...

I Canceled My Cerebrum IQ Subscription but They Still Charge Me Every Month

June 23, 2025 7:27 AM336

I canceled my Cerebrum IQ subscription, and the cancellation was confirmed. Despite this, the app keeps charging me a mo...

I Was Charged Monthly by Cerebrum IQ After One IQ Test

June 16, 2025 3:56 PM374

Cerebrum IQ, I made a one-off payment for an IQ test and later discovered that I had been signed up for a subscription s...

Cerebrum IQ Charged Me After I Only Authorized Free Trial

June 15, 2025 5:02 PM348

I was charged on my card without authorization by Cerebrum IQ, and I want a refund and cancellation of the subscription....

Requesting Cerebrum IQ Subscription Cancellation

June 12, 2025 9:04 PM355

Please cancel my Cerebrum IQ subscription immediately- I don't remember subscribing, however I don't want to go further ...

Cerebrum IQ Took Money From My Account After I Canceled

May 25, 2025 3:46 AM416

After canceling and receiving a refund, Cerebrum IQ has taken money from my account again. I have a screenshot of the tr...

Cerebrum IQ: Unauthorized Charge and Refund Issues

May 23, 2025 3:29 AM425

Cerebrum IQ took out $14.99 when I only put it for the $0.99 test, when it asked if I wanted to sign up for a monthly su...

Cerebrum IQ Charged Me Without My Subscription - Refund Now

May 13, 2025 5:32 PM433

Hi, Hope all is well. My name is Mahad D*** and I got charged $14.99 by Cerebrum IQ this month and I did not subscribe. ...

1

Cerebrum IQ Charged Me Twice After I Took a Free Trial IQ Test

May 3, 2025 1:39 PM480

I signed up for Cerebrum IQ just to test my IQ level and it cost €0.99. But the app charged me €14.99 twice. I want you ...

Cerebrum IQ Charged Me Repeatedly After I Canceled My Subscription

April 19, 2025 10:28 AM618

I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpo...

Cerebrum IQ Took Payments From My Account Without My Consent After IQ Test

April 8, 2025 11:16 AM698

I accessed a page related to the Cerebrum IQ test online. Based on the information that the test cost €0.99, I decided t...

Cerebrum IQ Test Charged Me €259.87 Without Consent After €0.99 Trial

April 8, 2025 10:59 AM580

I accessed the Cerebrum IQ test through an online page, clearly stating that the test would cost €0.99. Believing it was...

How to Cancel Subscription for Cerebrum IQ

April 1, 2025 2:13 PM660

I didn't subscribe to any weekly payment with Cerebrum IQ now I'm charged every week and it's not even the same amount. ...

How to Cancel Subscription for Cerebrum IQ
How to Cancel Subscription for Cerebrum IQ
How to Cancel Subscription for Cerebrum IQ

Cerebrum IQ Tricked Me With a Trial - Gave No Way to Cancel Subscription

March 26, 2025 11:23 AM957

Cerebrum IQ offered a 0.99 cent initial payment for a week access to her full site. This included the IQ test, their bra...

Cerebrum IQ Tricked Me With a Trial - Gave No Way to Cancel Subscription
Cerebrum IQ Tricked Me With a Trial - Gave No Way to Cancel Subscription

I Got Charged Multiple Times by Cerebrum IQ Without Consent

March 24, 2025 10:00 AM571

I noticed that three separate payments were taken from my account by Cerebrum IQ, as shown in the attached screenshot. I...

I Got Charged Multiple Times by Cerebrum IQ Without Consent

Cerebrum IQ Charged Me After I Only Took the Initial Free Test

March 23, 2025 12:23 AM587

Hi Cerebrum IQ Team, I took the initial IQ test and received a score of 1.46—that was all I wanted. Today, I noticed a c...

Cerebrum IQ Unauthorized ₺750 Charge – Refund Request

March 6, 2025 2:06 PM581

I downloaded Cerebrum IQ, and it stated that the usage fee was ₺35. However, without my consent, they charged ₺750 from ...

Cerebrum IQ Charged Me ₺750 Without Consent—I Want a Refund

March 1, 2025 11:44 AM590

I initially subscribed to Cerebrum IQ for a one-week trial at ₺34, but without my consent, they later charged me ₺750! I...

5
Resolved
February 26, 2025 6:56 PM3
Christine removed this complaint from publication

Cerebrum IQ Charged My Card Without Consent – Unauthorized Membership Fees

February 24, 2025 6:19 AM623

Cerebrum IQ misled me about their charges! When signing up, they claimed they would only take €0.99, but instead, they c...