I am deeply frustrated with Cerebrum IQ for misleading me into what appeared to be a one-time online test. Instead, they enrolled me in an automatic subscription that charges €19.99 to my card every seven days. Even worse, they openly refuse to refund any of the previous unauthorized charges. This feels both deceptive and unfair, as I never knowingly consented to ongoing payments. Their lack of transparency has forced me to waste time and energy trying to cancel a membership I never intended to sign up for. I urge Cerebrum IQ to immediately terminate my subscription, return any unjust fees, and stop using such underhanded methods. If they fail to take action, I will escalate my complaint to every relevant authority.
I accessed the Cerebrum IQ test through an online page, clearly stating that the test would cost €0.99. Believing it was a one-time fee, I completed the test and provided my bank details solely for this charge. However, I later discovered that €19.99 was being deducted from my account every 7 days, ...
I signed up for the 7-day trial of Cerebrum IQ, expecting to pay €0.99 as advertised. I authorized that payment, but immediately after, without any permission or additional confirmation, they charged me €19.99! My card was automatically saved to their system without my consent, which is completely u...
I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpose. I paid a small amount thinking that was it. But soon after, I realized the platform had automatically enrolled me in a subscription without my clear consent—and started chargin...
I accessed a page related to the Cerebrum IQ test online. Based on the information that the test cost €0.99, I decided to take it. However, I later discovered that after taking the test, €19.99 was being withdrawn from my bank account every seven days, using the same account I had provided for the i...
Cerebrum IQ misled me about their charges! When signing up, they claimed they would only take €0.99, but instead, they charged my credit card €20 per week for four weeks—totaling €80! This is completely deceptive and unacceptable. I repeatedly contacted them to cancel my membership, but they ignore...
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