Hi Cerebrum IQ Team, I took the initial IQ test and received a score of 1.46—that was all I wanted. Today, I noticed a charge of $14.49 attempting to go through, which I did not authorize. I absolutely did not agree to receive any further services or information from your company.
I respectfully request that you refund this amount immediately and ensure that no further charges are made to my account. I await your prompt response.
My email is: nicki****@outlook.com
Thank you.
In March, I was supposed to make a one-time payment of ₺1,000 for the Cerebrum IQ online test service. However, instead of this amount, a total of ₺16,000 was charged to my credit card. The payment was made from my account registered with the email address b*********@gmail.com. I request a refund of...
I accessed the Cerebrum IQ test through an online page, clearly stating that the test would cost €0.99. Believing it was a one-time fee, I completed the test and provided my bank details solely for this charge. However, I later discovered that €19.99 was being deducted from my account every 7 days, ...
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Cancel my Cerebrum IQ subscription immediately please, as I never made it, and issue a refund for the amount that was charged to my account without my consent. I did not authorize a monthly subscription to be taken from my account. I did not subscribe to a monthly IQ test, so why are monthly charges...
I signed up for Cerebrum IQ just to test my IQ level and it cost €0.99. But the app charged me €14.99 twice. I want you to consider my message and get my money back as soon as possible. I wrote to customer support and called the service but I can't get any answer.
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