I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpose. I paid a small amount thinking that was it. But soon after, I realized the platform had automatically enrolled me in a subscription without my clear consent—and started charging my card repeatedly.
I immediately canceled the subscription when I noticed this, yet the system continues to try withdrawing money from my account. What part of “canceled” is not clear? Why am I still being charged for a service I no longer use and never agreed to beyond the initial test?
This has turned into a complete burden. I feel tricked and harassed by a system that doesn’t respect cancellations or user consent. Cerebrum IQ, I’m demanding that you stop all future charges immediately, refund any unauthorized payments, and provide confirmation that my account has been completely removed from your billing system.
Cancel my Cerebrum IQ subscription immediately please, as I never made it, and issue a refund for the amount that was charged to my account without my consent. I did not authorize a monthly subscription to be taken from my account. I did not subscribe to a monthly IQ test, so why are monthly charges...
I canceled my Cerebrum IQ subscription, and the cancellation was confirmed. Despite this, the app keeps charging me a monthly fee without my consent. I’ve been billed regularly every month, even though I no longer use the service and have followed all the necessary steps to terminate the subscriptio...
I accessed the Cerebrum IQ test through an online page, clearly stating that the test would cost €0.99. Believing it was a one-time fee, I completed the test and provided my bank details solely for this charge. However, I later discovered that €19.99 was being deducted from my account every 7 days, ...
I am deeply frustrated with Cerebrum IQ for misleading me into what appeared to be a one-time online test. Instead, they enrolled me in an automatic subscription that charges €19.99 to my card every seven days. Even worse, they openly refuse to refund any of the previous unauthorized charges. This f...
On the Cerebrum IQ website, I made a one-time payment only to see my test results. However, even after almost a year, recurring charges have continued to be withdrawn from my credit card without my approval. At first, around ₺700 was deducted, but later the amounts increased to about ₺900. In total,...
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