After canceling and receiving a refund, Cerebrum IQ has taken money from my account again. I have a screenshot of the transaction made on May 25, 2025. I need you to refund my money and email me confirmation that this account is permanently closed. Otherwise, I will be forced to cancel my card at my own expense to stop these unauthorized withdrawals.
I noticed that three separate payments were taken from my account by Cerebrum IQ, as shown in the attached screenshot. I... only authorized one of them—the first transaction at the beginning of this month. The other two payments were made without my knowledge or consent. I never approved these additio
I am being charged €19.95 every few days by Cerebrum IQ through my PayPal account even though I never started or approve...d any membership or subscription with your service, and these withdrawals have been occurring since October 2024 without my clear consent. I did not authorize any recurring payment
I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpo...se. I paid a small amount thinking that was it. But soon after, I realized the platform had automatically enrolled me in a subscription without my clear consent—and started chargin
I was charged on my card without authorization by Cerebrum IQ, and I want a refund and cancellation of the subscription.... I only authorized the free trial through PayPal. My email is santoyonora******@gmail.com. The charge was made on June 14. Please return the money. Thank you, I look forward to you
I initially subscribed to Cerebrum IQ for a trial, paying ₺34 (about $0.99). After testing the app, I canceled my subscr...iption. Despite this, my card was repeatedly charged over ₺700 every few days! I contacted their support, and they claimed my account was canceled, yet the unauthorized withdrawal