After canceling and receiving a refund, Cerebrum IQ has taken money from my account again. I have a screenshot of the transaction made on May 25, 2025. I need you to refund my money and email me confirmation that this account is permanently closed. Otherwise, I will be forced to cancel my card at my own expense to stop these unauthorized withdrawals.
I noticed that three separate payments were taken from my account by Cerebrum IQ, as shown in the attached screenshot. I only authorized one of them—the first transaction at the beginning of this month. The other two payments were made without my knowledge or consent. I never approved these additio...
I am being charged €19.95 every few days by Cerebrum IQ through my PayPal account even though I never started or approved any membership or subscription with your service, and these withdrawals have been occurring since October 2024 without my clear consent. I did not authorize any recurring payment...
I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpose. I paid a small amount thinking that was it. But soon after, I realized the platform had automatically enrolled me in a subscription without my clear consent—and started chargin...
I was charged on my card without authorization by Cerebrum IQ, and I want a refund and cancellation of the subscription. I only authorized the free trial through PayPal. My email is santoyonora******@gmail.com. The charge was made on June 14. Please return the money. Thank you, I look forward to you...
I initially subscribed to Cerebrum IQ for a trial, paying ₺34 (about $0.99). After testing the app, I canceled my subscription. Despite this, my card was repeatedly charged over ₺700 every few days! I contacted their support, and they claimed my account was canceled, yet the unauthorized withdrawal...
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