I accessed the Cerebrum IQ test through an online page, clearly stating that the test would cost €0.99. Believing it was a one-time fee, I completed the test and provided my bank details solely for this charge. However, I later discovered that €19.99 was being deducted from my account every 7 days, even though I never used the service again or knowingly subscribed to anything.
Without any notification or consent, the company continued to withdraw funds on multiple dates, totaling €259.87. I never authorized these repeated charges, and I was not informed that I would be automatically subscribed.
I demand an immediate refund of the €259.87 taken from my account and the full cancellation of any unauthorized subscription. If my request is ignored, I will pursue this matter legally and exercise all of my rights. Cerebrum, your practices are deceptive and must be addressed.
I accessed a page related to the Cerebrum IQ test online. Based on the information that the test cost €0.99, I decided to take it. However, I later discovered that after taking the test, €19.99 was being withdrawn from my bank account every seven days, using the same account I had provided for the i...
I am deeply frustrated with Cerebrum IQ for misleading me into what appeared to be a one-time online test. Instead, they enrolled me in an automatic subscription that charges €19.99 to my card every seven days. Even worse, they openly refuse to refund any of the previous unauthorized charges. This f...
I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpose. I paid a small amount thinking that was it. But soon after, I realized the platform had automatically enrolled me in a subscription without my clear consent—and started chargin...
I signed up for the 7-day trial of Cerebrum IQ, expecting to pay €0.99 as advertised. I authorized that payment, but immediately after, without any permission or additional confirmation, they charged me €19.99! My card was automatically saved to their system without my consent, which is completely u...
I am being charged €19.95 every few days by Cerebrum IQ through my PayPal account even though I never started or approved any membership or subscription with your service, and these withdrawals have been occurring since October 2024 without my clear consent. I did not authorize any recurring payment...
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