Calzedonia refund issue

I purchased a pair of leggings from the Calzedonia store in Antalya Migros on 02.02.2026. When I later decided to return the product, I visited the same store on 25.02.2026 and again on 02.03.2026. However, the staff informed me that they could not refund my money because the payment had been made b...

I recently purchased a pair of tights in size S, my standard size, from Calzedonia. I asked the sales associate for guidance, as sizing can vary by model. Unfortunately, they failed to inform me that this particular style runs smaller, leading to a poor fit. When I attempted to return or exchange t...

Dear Calzedonia Team, I recently purchased leopard print socks from your online store. Upon opening the package, I discovered a large tear in the socks. I immediately reported the issue to customer service and returned the defective item. However, my refund request was denied, citing "user error," ...

I purchased the MODP0862 product from the Aqua Florya Calzedonia store, and after wearing it just once, it stretched and developed knee marks. For the price I paid, I expected higher quality. Naturally, I reached out to the store to request a return or exchange. However, they claimed they couldn’t d...

On October 23, 2024, I purchased two pairs of Art. LICO31 col. 019 Nero stockings from the Calzedonia store in Istanbul, spending ₺2,501.50. Shockingly, one pair tore while pulling it over my ankle, and the other ripped at the top after just one wear, rendering both unusable. I reported the issue to...

The pants I purchased ended up being faulty. After submitting them for inspection, there was a lack of communication regarding any updates for a period of two months. After I asked about the status, they acknowledged the problem but declined to give me a refund. After I asserted my legal entitlement...

I purchased a pair of pants that turned out to be faulty. After submitting them for inspection, we received no updates for two months. When we inquired about the status, they acknowledged the issue but refused a refund. Insisting on our legal right to a refund, they then fabricated another excuse, c...

I bought many products from Calzedonia on the European side (Tesvikiye) of Istanbul. Two days later I went to the avm called Piazza in the Anatolian side as I wanted to change one of the leggings because the size was bigger and I wanted to give back the other one as it was too short for me. I waited...

Recently, I bought a bikini from your establishment in Turkiye Istanbul, and I must say that the quality of this product has left me quite dissatisfied. After only five uses, the elastic of the bikini top completely melted, leading to a significant quality issue. This defect is not only disappointin...

I boguht tights on CALZEDONIA. The tights I bought a month ago have become loose and the ankles and knees are in very bad condition. I only wore it 4-5 times. Because I don't have a receipt! They did not send it for review (even though I purchased with a credit card)! Are we paying all that money fo...

I bought 2 bikini tops and bottoms from the Calzedonia brand online, 1 bikini top and bottom of the products I bought did not fit, by the way, there is no hygiene tape under the bikini (it is not possible to understand what kind of hygiene they have), since they are very hygienic, they do not accept...