In October 2022, I purchased a Bosch brand dryer, but the dealer delayed shipping until we had the installation site ready. When we were completed, we were told to wait for factory production because the device was no longer in their possession. I wanted to upgrade to a higher model and pay the difference instead of waiting, but the dealer said we still had to wait for our original purchase. I was told by customer service that the device would be ready for installation in March, but the dealer did not follow up. When I went to the dealer, I was told that factory production had ended and that the information provided on their customer service line was incorrect. For a week, both the dealer and the Bosch brand were unable to find a solution, leaving me angry and disappointed. Despite my payment, Bosch was unable to deliver the product and even sold the same model on their online sales site. In addition, the dealer failed to provide adequate customer service. Devamını Görüntüle...
In December 2023, I purchased three Bosch products (Refrigerator, Washing Machine, and Dishwasher) from the authorized dealer in Bağcılar, Istanbul, with the agreement that my products would be delivered in May 2024. I was also required to sign a delivery slip stating that I would pay a storage fee ...
I got a Bosch dryer but it hasn't been delivered yet. I've been talking to Bosch for a month now and they keep saying they'll fix it soon, but they haven't yet. So, they called from the call center and were like, ", we forwarded your problem to the authorities, but we haven't made any progress yet."...
the Bosch washer-dryer I got on December 9, 2023, and it was delivered to my address on Tuesday, as informed by the salesperson. The same salesperson mentioned that the installation would take place based on the service availability and advised me to contact customer service. I called customer servi...
I bought a Bosch dryer about a month ago. I have yet to receive the machine, but I am about to pay the second installment. When I called the dealer, they said they had no idea when it would arrive. Despite having the product in their possession, the Elazig dealer insisted on recommending a higher mo...
The Bosch Serie 8 Dryer has disappointed us for the second time. On September 12, 2024, we purchased a Bosch Serie 8 washing machine and a Bosch Serie 8 dryer. Shortly after the installation of both machines, we noticed that the dryer was making a loud noise from the fan. When the service checked it...
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