Booking.com Reservation Downgraded by D-FLY in Maldives

87

We booked a Maldives trip through Booking.com with D-FLY, paying for one of the most expensive rooms. However, upon arrival, we were given a cheaper room instead. Despite contacting the D-FLY representative, they refused to address the issue or provide a refund. Now, I can’t even reach them by phone. I expect Booking.com and D-FLY to resolve this immediately and refund the difference for the downgraded room.

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