I booked and paid for a hotel reservation through Booking.com. Just two days after my booking, I noticed that the prices for the same stay had dropped by 40%. Naturally, I reached out for assistance. The hotel directed me to contact Booking.com customer service, but I have yet to receive a response.
Being abroad, I have no other means of reaching them besides their platform. This lack of communication is extremely frustrating. I expect Booking.com to address this price discrepancy promptly and provide a resolution. It’s unacceptable to be left without support, especially when dealing with such a significant price difference. Please take immediate action.
I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue with the room and asked me to cancel the booking. After confirming this via WhatsApp, I canceled the reservation as requested. However, Booking.com has not issued my refund, and ...
I fully paid for my Booking.com reservation in advance, yet when I arrived at the hotel, they demanded an additional €240 to allow check-in. I had no choice but to pay the extra fee to access the accommodation. Despite multiple attempts to contact Booking.com over the past four days, I have receive...
I booked a hotel through Booking.com, but the location was highly inconvenient, requiring ferry transportation. Due to this, I canceled the reservation. Despite the cancellation, the payment was still taken from my account, and I have yet to receive a refund. I’ve tried contacting the hotel, but th...
I booked a 3-night hotel stay through Booking.com, fully aware that there was a 1-night cancellation penalty. Later, just out of curiosity, I checked the same room for the exact same dates on the hotel’s official website—and to my surprise, it was 15% cheaper. Naturally, I contacted Booking.com cus...
We booked a hotel in Paris through Booking.com and later noticed that the price for the same stay dropped after our check-in date. Upon contacting Booking.com, they acknowledged the price difference and confirmed via email that we were eligible for a €290 refund under their price match policy. Foll...
Comments