My friend and I booked the same hotel separately through Booking.com, but I was charged significantly more than they were—even though we selected the same room type and dates. I double-checked the confirmation and payment details, and the price difference is real and unjustified.
I’ve tried contacting Booking.com customer service, but there’s no way to get proper support. The Turkey-based phone number provided is either wrong or inactive, and I can’t afford to call the international number. There’s no working contact method to resolve my issue, which makes this even more frustrating.
I want Booking.com to explain why I was overcharged and refund the difference immediately. The lack of customer support access is unacceptable. Please correct this pricing discrepancy and provide a valid way to speak with a representative.
On March 22, I made a reservation through Booking.com, and the total cost clearly stated on my confirmation was ₺4,711.95. However, when I checked my bank statement, I was charged ₺5,335.95—a significant and unexplained difference. I immediately reached out to Booking.com via email to understand wh...
I booked and paid for a hotel reservation through Booking.com. Just two days after my booking, I noticed that the prices for the same stay had dropped by 40%. Naturally, I reached out for assistance. The hotel directed me to contact Booking.com customer service, but I have yet to receive a response....
On July 22, 2025, I made a reservation through Booking.com, where the confirmed price for my booking was ₺6,649. However, when I checked my credit card statement, I saw that ₺6,891 had been charged instead—₺242 more than the agreed-upon amount. The promotional campaign I joined clearly stated the am...
I booked a one-night hotel stay in Bulgaria through Booking.com, and to my surprise, I was charged twice for the same reservation. This isn’t a small error—it’s a clear case of duplicate payment, and it’s unacceptable. What’s worse is that Booking.com offers no real customer service support in Turke...
On July 13, I made a hotel reservation through Booking.com. While the payment was taken as a pending charge (provision) on my card, I never received a confirmation email. No reservation number, no details — nothing. I waited and tried to contact customer service but couldn’t get through until 1:00 P...
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