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Complaints(2)

1

Booking.com Didn't Honor Price Match Despite Submitting Screenshots

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Booking.com

October 21, 2024 9:39 AM150

I ran into a problem with Booking.com recently. I discovered a better price for my reservation on a different site, and ...even after going through their process and sending all the necessary screenshots, they didn’t uphold their price match guarantee. Each time I reached out, I got a new excuse for th...

Booking.com Not Honoring Price Match Guarantee Despite Proof

Ömer

Booking.com

October 21, 2024 9:32 AM171

Booking.com is failing to uphold its price match guarantee, even after I provided all required screenshots showing a low...er price. Each time, they come up with a different excuse to deny my request. Additionally, during phone calls, the line disconnects abruptly, and they never bother to call back. T...