Duygu

Verified

Member since May 2020

Complaints

Air Arabia Damaged My Luggage and Ignored All My Complaints

January 7, 2025 9:28 PM94

I have been trying to reach Air Arabia’s customer service for a month with no success. I emailed them multiple times abo...ut my damaged luggage, but I never received a response. My suitcase was severely damaged—its wheel was broken, and the exterior was scratched everywhere. At the airport, no one as...

Air Arabia Damaged My Luggage and Ignored All My Complaints

Booking.com Hasn't Refunded My Canceled Hotel Reservation

Duygu

Booking.com

December 22, 2024 12:06 PM60

I booked a hotel through Booking.com, but the location was highly inconvenient, requiring ferry transportation. Due to t...his, I canceled the reservation. Despite the cancellation, the payment was still taken from my account, and I have yet to receive a refund. I’ve tried contacting the hotel, but th...