Booking.com Not Honoring Price Match Guarantee Despite Proof

171

Booking.com is failing to uphold its price match guarantee, even after I provided all required screenshots showing a lower price. Each time, they come up with a different excuse to deny my request. Additionally, during phone calls, the line disconnects abruptly, and they never bother to call back. This lack of accountability and disregard for customer support is frustrating. Booking.com, I expect you to honor your policy and refund the difference as promised. Your customers deserve a straightforward and reliable resolution, not excuses and unreturned calls.

Comments

Similar Complaints

Booking.com Didn't Honor Price Match Despite Submitting Screenshots

150

I ran into a problem with Booking.com recently. I discovered a better price for my reservation on a different site, and ...

Booking.com Price Match Scam - They Won't Refund My Money

108

I am absolutely furious with Booking.com! I made a reservation and paid through their site. The very same day, I checked...

1 Support