Use BetterHelp carefully and most certainly review your invoicing closely after cancellation. Thought everything was under control when I stopped my subscription months ago, but six complete months later I discovered I was still getting charged! When I contacted BetterHelp support team about it, the...
Though I registered for BetterHelp in search of a therapist with particular training, the entire procedure made me uncomfortable. Before even seeing a therapist, I was not precisely informed I would be locked into a four-week subscription, which felt like a large step without knowing what I was trul...
Beyond annoying, BetterHelp has charged me twice for weeks when I skipped therapy sessions. I was merely requesting a refund for one of those weeks; nothing else. I contacted both via email and phone, and all I received in response—what felt like automated answers stating I would get a credit? That ...
For some time, I have been using BetterHelp for treatment; but, my most recent experience truly let me down. Technical problems on their end caused me to miss a planned session; I contacted their support team in hopes they would fix things. Rather, I received a lot of copy-paste responses utterly la...