There is a musty or damp odor, suggesting potential mold growth in my Beko fridge. How can I eliminate it?

About 15 days ago, I noticed frost buildup inside the rear section of my Beko D70506N refrigerator, so I contacted customer service to request repair service. The technician instructed me to unplug the unit for 48 hours and then resume using it, advising me to call again if the problem persisted. On...

I own a Beko BM 4044 dishwasher, and despite using it in a dry climate and a non-humid environment, the outer surface of the machine has developed noticeable mold and rust over the past few months. I live in Keçiören, Ankara (Central Anatolia Region), where humidity levels are low. I’ve been using t...

I purchased the Beko 974561 EL refrigerator not long ago. Since the day I bought it, the refrigerator has had a persistent icing problem, which causes the food stored inside to spoil. So far, I have called the service center four times, and each visit resulted in a different explanation. The first...

My Beko fridge B5 RCNE 405 had an extremely hot left side, so I bought a thermometer to check and it showed 52°C — hot enough to cause third-degree burns. We reported the issue, and the store contacted Beko. A mechanic came and said it was normal, even suggesting that we build a wall so no one would...

About five years ago, I purchased a Beko 684630 EB refrigerator from a Beko store in Şanlıurfa. During installation, the authorized service team noticed cracks on the shelves and replaced them. However, shortly afterward, the same issue occurred again, with another shelf developing cracks. Each time...

I am absolutely furious with my Beko refrigerator! I've owned it for 10 months, and ever since we bought it, it has been cooling poorly. Initially, we didn't pay much attention, thinking it was normal, but recently, everything we put inside has started to spoil and mold! We contacted the authorized...

I bought a Beko refrigerator 12 days ago, and within the first 24 hours, the freezer completely iced over, even though it’s a no-frost model. I contacted technical service immediately, but since it was a holiday, they weren’t available. After the holiday, a technician came, took photos of the excess...

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I purchased a five-drawer deep freezer from Beko. It was delivered on Thursday, and I was advised to let it sit for 4 hours before plugging it in, which I did. The next day, I began placing my meat inside. Suddenly, a warning symbol appeared on the freezer. I contacted the store where I bought it an...

I purchased a Beko refrigerator on November 15, 2024, and ever since, I’ve been dealing with a persistent issue: condensation inside the fridge. I’ve reported the problem multiple times, and the service team has come out five times already. They even placed a monitoring device inside the unit and la...

Hello. After using my old Bosch refrigerator for 30 years, it started breaking down. In December 2024, based on recommendations that Beko is a good brand, I purchased a new refrigerator from the authorized Beko dealer in Yozgat Merkez. Since then, I’ve been extremely disappointed. My vegetables and...

I purchased a Beko ProSmart Inverter refrigerator about a year ago, and since the very beginning, it has had a noticeable odor that transfers to food. At first, I assumed this was normal for a new fridge, but over time, the smell never went away. I contacted Beko’s authorized service, and initially...

Dear Beko, I have always trusted your brand for its reliability and quality, which is why almost all my home appliances—including two TVs, a washing machine, a dishwasher, a freezer, a NoFrost refrigerator, an air conditioner, and an oven—are Beko products. However, I am now facing a serious issue ...

I purchased a Beko refrigerator, and from the very beginning, I have had nothing but problems. The first unit arrived damaged, with a dent and a broken side panel. I requested a replacement, and Beko sent another unit. However, the second refrigerator has a major issue—the lower section doesn’t cool...

I bought a Beko refrigerator with a glass door, and recently, the glass on the freezer door shattered. Upon reaching out to the company for a replacement, I was told that the model had been discontinued and that the required spare part was no longer in production. Rather than giving me a suitable re...

I contacted Beko service after noticing a strong plastic odor from my water dispenser. Without inspecting the product, they claimed there was nothing they could do and sold me a cleaning solution, which made no difference. When I reported the issue again, the service team repeatedly changed appoint...

It hasn't even been a year since I wrote my last complaint. Unfortunately, after having my refrigerator repaired, it has stopped cooling again. I paid nearly half the price of a new fridge just for the repair, and now they are telling me I’ll be charged another repair fee because it’s not under warr...

I'm writing to share my disappointment with the Beko refrigerator I bought, which has been incredibly frustrating. I reached out to the authorized service for assistance after discovering that the cooler part of my refrigerator was no longer functioning. They arrived, installed a test device, and as...

Although Beko is known as a global brand, my experience with their refrigerator has been disappointing. After the fridge suddenly warmed up and the ice melted, causing damage, we created a service request. It took four days for a response. When the Beko service team finally arrived, their behavior t...

I bought a Beko air conditioner, but I was informed that the initial setup service would take more than 20 days. It's quite frustrating that I reside in Maltepe, Istanbul, and there happen to be five service centers in close proximity. When I tried to explain this, the response I received was far fr...

In 2023, I purchased a Beko refrigerator for my summer home, using it for only three months before properly unplugging it for the off-season. When I returned in summer 2024, the fridge wouldn't cool despite all lights working and making the usual sounds. I contacted customer service on July 7, 2024...

I've been having persistent issues with my Beko washing machine since I purchased it, and the company has failed to resolve the problem despite multiple attempts. They've replaced both the drum and the door, but the machine continues to leave small, rust-like stains on white clothes that are impossi...