I own the Beko 5141 vertical vacuum cleaner. Last week, I noticed a problem with the vacuum cleaner's hose, causing dust to come out when the vacuum cleaner was in operation. Therefore, I took the product for warranty repair. The warranty service demanded 580 ₺ from me for the replacement of the hose, explaining that this issue was not covered by the warranty.
Two days ago, I received my vacuum cleaner from the warranty service and tested it today. Despite the hose of the vacuum cleaner being completely replaced, the vacuum cleaner still does not work properly. Today, I took it back to the warranty service, but they claimed that there was nothing wrong with the vacuum cleaner. They said that the battery and the filter were replaced.
If the vacuum cleaner has been repaired, I don't understand why it still doesn't work properly. The authorized Beko service does not care about the customer. No documentation about the vacuum cleaner's repair was provided. I demand a replacement for the vacuum cleaner.
On November 29, 2021, I purchased a Beko brand 2121 model robot vacuum cleaner. Within the two-year warranty period, I had to send it to the service center twice due to battery issues, and each time, the battery was replaced. Five months after the end of the warranty period, I noticed that one of th...
I purchased the Beko RS 8034 robot vacuum cleaner about four years ago from Beko. Recently, I started experiencing charging issues, and the vacuum has now completely stopped working. It only gives voice responses without moving and displays the error “set the power button to the on position.” I cont...
The broom head of my Beko Power clean Pro rechargeable vertical vacuum cleaner does not rotate. It has been in and out of repair since February, I leave my vacuum cleaner to the authorized center every 15 days and it always gives an error from the same place, they cannot charge a fee because the war...
Since the day I first bought the product, the brush lights would occasionally turn off during use, but restarting the device would fix it. Later, the motor section broke because it was connected with plastic gears. When I sent it for repair, I also mentioned the issue with the brush lights, but sinc...
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