I live in Collegeville, Pennsylvania and have been an Amazon customer for a long time. I am writing because I have been ...unable to get proper help from Amazon customer service, and I am extremely frustrated and dissatisfied. Around June 15, an order went bad and my Amazon account appears to have been
I placed an order on Amazon for a renewed Apple iPhone 11 Pro under the order number 112-0107658-2377806. The order was ...created on 4 August 2026 for a total of $212, and the money has already been taken from my debit card. Since then, I have been receiving order and delivery estimate emails about th
I am writing as a vision‑challenged customer who is now effectively blocked from reaching Amazon Customer Service in an ...accessible way. Today, and also earlier this week, I tried to reach Amazon Customer Service by calling on a landline. The automated system insisted on sending a verification code b
I placed an order on Amazon India on 4th of this month and paid an extra amount for One‑Day Delivery, with a promised de...livery date of 5th. Despite this, today is already the second day after the promised date and I still have not received my order. On the tracking page it only shows “Arriving today
I have an Amazon.ae account that I have been unable to access for about a year because the phone number linked to my acc...ount is lost and I cannot receive any verification codes. When I try to log in through the Amazon app and website, the system insists on sending a verification code to my old phone
I purchased a Hisense 254 cm (100‑inch) Q7N Series 4K Ultra HD Smart QLED TV from Amazon India (Order ID: 402-4721835-34...45110, Invoice: SDEG-111520) for ₹2,49,999. The order was placed on 12 June 2026 and delivered on 13 June 2026, and the TV arrived structurally shattered. The damaged TV is current
I noticed an online purchase of 295.35 AED made through Amazon.ae on 5 August 2026 at 16:07 from my debit account number... ending with 01 and card ending with 6178, even though I did not make any purchase on that date and time. The amount was deducted from my DIP debit card without my authorization. R
I have an account on amazon.co.uk and since this morning I have been unable to log in. When I try to sign in, the system... says it is sending a verification code via WhatsApp, but I do not have WhatsApp. When I choose the option to receive an SMS instead, it tells me I have used too many codes and to
I placed an order on Amazon.com on 07/31 with a promised delivery date of 08/01. On 08/01 the delivery was delayed until... midnight, and after midnight the date was changed again to 08/02. As of now the package is still not delivered, even though it is showing as being at a carrier facility about 15 m
I ordered a double‑door refrigerator on Amazon on 30 July, paying £204, and the delivery date shown for my address in Wo...lverhampton in the name of Mary Boateng was 1 August. On the tracking page the delivery status appears as “attempted” and it says that they came to my address but could not find me
My Amazon account was blocked again on July 31 and I have not been able to access it for 3 days due to an alleged suspic...ious activity. The message I received states that the information I provided was not sufficient to verify my payment method and that my pending orders were cancelled. In order to v
I purchased a Sundale Outdoor Olefin Chaise Lounge Cushion Set of 2 from Amazon and later returned the item. The order w...as refunded on May 29, 2026. However, on June 8, 2026, the same amount was charged to my card again as an Amazon Marketplace transaction for $177.78, even though I had already rece
I am writing to report a serious security incident and an unresolved return involving an 11th Generation iPad that I pur...chased from Amazon. I purchased the iPad on June 20 and used it only a few times before noticing a small cosmetic scratch that did not affect the screen or the functionality of th
I have been trying to buy a folding camping chair from Amazon UK for more than three hours and I still have not been abl...e to complete my purchase. I tried multiple times on the website and kept getting stuck on the product page of the SONGMICS camping chair without being able to finalize the order.
For about a month I have not been able to access my Amazon accounts. When I try to log in, I either do not receive the v...erification code or my password is not accepted, so I cannot get into my account at all. Because I cannot log in, I am unable to update my phone number and address information, and
I have been an Amazon customer for a long time and have always used my account without any issues. Recently, however, my... orders have been repeatedly canceled for no clear reason. The most recent cancellation happened this morning, 29/07/2026, for order number 112-4361686-7058657, and I also received
I am writing regarding a serious and ongoing problem with my regular Amazon ordering account that I have been trying to ...correct for months. My account is still using my deceased husband’s phone number and email for verification, which prevents me from properly authenticating and managing my own acco
I am writing regarding an ongoing and very frustrating issue with my Amazon customer service experience in the United St...ates. By mistake, I created a second Amazon account using my personal email address, patr******@gmail.com, on my cell phone. My original and main Amazon account is linked to my for
I recently received a package from Amazon.com Services LLC containing a pair of Reef Water Vista Higher sandals that I d...id not order. The package arrived two days ago and the delivery was completely unexpected, as I have not placed any order with Reef, Amazon, or any other store for this product. Af
I am having a problem accessing my Amazon.com account and need help with identity verification. I can still verify my em...ail address (ranabilal***@gmail.com), but when I try to sign in Amazon asks me to verify using an old phone number that ends with 58. I no longer have access to this phone number b
I ordered a Dreo 40–45 inch tower fan from Amazon UK on 7 July for £129.99. According to the tracking information, the i...tem has still not been dispatched and the estimated delivery date has now moved to 7 August. Waiting an entire month for a standard delivery of this item is, in my view, unreasonab
I am writing about an incorrect Amazon Prime charge on my Amazon UK account. I had previously cancelled my Prime members...hip, and when I checked my account it clearly showed that I had no active Prime membership. Despite this, on 24 July I was charged £8.99 for Amazon Prime. I do not use Prime and di
On July 17, 2026, at approximately 9:49 a.m., I attempted to pay the TRY 250 health report fee through the Turkish Minis...try of Health's official website. However, instead of processing the intended payment, my credit card was charged TRY 92,399 by Amazon.com.tr without my knowledge or authorization.
I am an Amazon Prime customer in the United States and I need help regarding an “Amazon Digital” charge on my account an...d a phone verification problem. Recently I noticed a charge described as Amazon Digital on my account, but I do not understand exactly what this charge is for. I am logged into my
