On 11.03.2026 I placed an order for an iPhone 17 through the Amazon Turkey website and paid ₺75,442.46 with my credit ca...rd. The payment was approved by my bank after they called me and I confirmed that the transaction belonged to me. Despite this confirmation, Amazon cancelled my order at the same m
I placed an order for a tablet from Amazon, which was shipped via Kolay Gelsin with tracking number 177524572, Amazon sh...ipment code 403-2431019-0629924 and Kolay Gelsin shipment code ZA7034846. This shipment was supposed to be delivered to my address in Narlıdere / İzmir on 11.03.2026. Although I wa
I placed an order from Michael Rhoe and the delivery was brought to my house, but the courier refused to hand over my pa...ckages even though everything was correct. The address on the boxes was the same as my home address, my name on the packages matched my name, and I showed a photo ID to prove my id
I placed an order on Amazon for a Ring Doorbell with order number 113-4593298-3805059. On 03/09/2026 I cancelled this or...der because I wanted to change my payment method. The order was cancelled, but I have not received the corresponding refund of $109.66. It has already been a few days since the can
"Thanks to Asham who helped me. "
I am an active Amazon Prime member and I am writing regarding an incorrect ...product that was delivered to my address. I ordered Nordic Naturals Omega-3
I pay for Amazon Prime every month, mainly to benefit from the fast delivery service. However, the delivery process with... the courier company Kolay Gelsin follows the same problematic pattern almost every time. In my most recent order, I first received a message saying that the package was out for d
I am writing regarding my Amazon Prime membership, which was cancelled around December 12, 2025, yet I have been charged... $14.99 per month for the last three months, totaling $44.97. These charges appeared even though the Prime account was already cancelled and I was no longer using the service. The
I purchased a set of headlight assemblies for my 2007 Lexus GS350 (both passenger and driver sides) from a seller on Ama...zon identified as LUIJIN Company in California. The total amount of the purchase was approximately 424–450 USD, to be paid in monthly installments of about 28 USD over 18 months. I
For the past 1–2 weeks, while using Amazon in Türkiye, I have been unable to easily access a clear and visible live chat... option with a customer representative to ask questions about products. I do not want to communicate by phone and I specifically prefer live chat with Amazon for my questions. Desp
On February 2, 2026, I purchased an MSI Pro MP245V 23.8” 1920×1080 1 ms 100 Hz monitor through Amazon for $112, paying w...ith my credit card. However, before the product was delivered, I canceled the order. Despite the cancellation, nearly one month has passed, and my refund request has still not bee
I am writing regarding an Amazon Prime free shipping membership fee that I was charged even though I am not a member and... did not knowingly subscribe to this service. Approximately two weeks ago, an amount of $11.29 was taken from my PC credit card for an Amazon Prime fee. After noticing this, I cont
I made an online purchase of a Moon Park pregnancy pillow on March 5th, 2026 from Amazon, and I was incorrectly charged ...twice for the same order. My bank statement shows that two separate payments of 54.11 were taken, even though I only placed one order and received only one product. Since I did not
I am writing as an Amazon customer who uses a Fire TV Stick and Prime Video services. I will be moving to a new home whe...re cable TV service is already included, so I no longer need my Amazon Prime membership or any paid Prime/Fire TV channel subscriptions. I request that my Prime membership and all
I placed an order on Amazon France for a Parkllees men’s shirt on 3 March, choosing the quick delivery option and paying... an extra 6 euros so that the parcel would arrive by 5 March. The delivery address is in Villiers-le-Bel, 954**, Val-d’Oise, France. Despite the promised date of 5 March, my parcel
I have been unable to sign into my Amazon shopping account since today, when I tried to log in to place an order. When I... enter my details and try to sign in, nothing happens and the page simply does not proceed, even though I have already reset my password. I tried to resolve the issue by resetting
I am writing about two attempted charges of $149.99 each that Amazon tried to take from my Cash App account yesterday, e...ven though I did not complete any purchase. I had a few items saved in my cart only because I was planning to buy them later when I received my tax refund, but I did not go to chec
For the past 2–3 days, whenever I try to log in to my Amazon individual seller account through Seller Central, I continu...ously receive the error message “You do not have permission to access this page.” Because of this, I cannot access my account and cannot reactivate or manage my store. I have not
I placed an order on Amazon.com on February 25 for the book “In Sunlight or In Shadow: Stories Inspired by the Paintings... of Edward Hopper,” under order number 112-2653435-5509049. The book was promised for delivery on February 27, but the date was changed and the new expected delivery is February 28
I am experiencing serious security concerns regarding my Amazon account. I received a verification message in a foreign ...language on my phone, which made me realize that someone may be attempting to access my account without authorization. I tried contacting Amazon by phone, but I was unable to reac
Two orders I placed through the Amazon app were not delivered on the expected delivery date. Even though the estimated d...elivery date has already passed, my products have still not arrived. In addition, I can no longer view the order details for one of these orders in the app. When I contacted Amazo
I initiated a return request on February 15, 2026 for the product titled “Orlimar Tangent T1 Putter Golf Club” that I pu...rchased through Amazon. At the beginning of the process, I was informed that the refund would be completed by February 26, 2026 at the latest. However, the process has been repeate
I placed an order on Amazon as a Prime member, which promised next-day delivery, with tracking ID SA3686881. However, th...e shipment has still not been delivered by the courier company Kolay Gelsin. Even though today is February 27, I have neither received my product nor been given any explanation. I
I am writing to report a serious security and data protection concern regarding my Amazon account and to request the per...manent closure of my account and deletion of my personal data in line with GDPR. I am registered with Amazon Turkey, using a phone number with the country code +90. Today, I receiv
My name is Pharmacist Yalçın A***. I ordered an MSI CYBORG 15 A13VE-1863XTR laptop and its case from Amazon Türkiye to g...ive as a gift to a 20‑year‑old university student. The product, which I expected to be brand new and sealed, was delivered to me on 17.02.2026. When I received the package, I immed
