I placed an order from Amazon Türkiye on 11.12.2025 for a product that was shown as in stock at the time of purchase. However, even after waiting for 7 days, the product was still not shipped, so I contacted customer service to ask about the delay. During this call, I was informed that the product w...
On December 2, I purchased an MSI RTX 5070 Ti Shadow graphics card on Amazon, paying $1,594 by credit card. After completing the purchase, I realized that I had forgotten to select an installment payment option. Because of this, I decided to return the product so that I could reorder it using instal...
I ordered the book titled “Nasıl Bir Oyunun İçine Düştün?” by Burak Dalgül from Amazon.com on 29 November 2025, with order number 403-5865542-9484330. However, when the cargo arrived, and I opened the package, the box was empty, and there was no book inside. I contacted Amazon customer service about...
I placed an order on Amazon on 7 November and cancelled it on the same day, choosing the refund-to-card option. However, despite this clear selection, my refund was not returned to my credit card and was instead defined as an Amazon gift card balance without my consent. To this day, no refund has be...
I purchased baby diapers from an Amazon seller, but the wrong size was delivered to me in Adana. I received the product on 28 November and noticed that the size was incorrect, so I immediately initiated a return. The returned product reached Amazon on 1 December. Despite the product being delivered ...
I placed an order from Amazon with the order number 407-3862959-4761951 and later returned the product. I sent the product back on 07/11/2025, but despite the time that has passed, the refund has not been credited to my account. Although I received an e-mail from Amazon stating that the refund was c...
On 1 December 2025, I purchased an electronic toothbrush worth ₺14,000 through my Amazon Prime membership. On Monday, I was called by the courier company Kolaygelsin, who claimed there was a problem with my address. Shortly after, I received a message stating that the product would be delivered with...
I purchased two pairs of Adidas Bravada 2.0 shoes via Amazon, one in June 2024 with the order number 407-4045596-0139557 and the other in April 2025 with the order number 407-2808647-7830700. The total amount I paid for these two products is ₺3,775. After using the shoes for a while under normal dai...
I purchased the product sold by “ZOLYET” on Amazon Turkey on 16 November 2025 via the link https://www.amazon.com.tr/dp/B0DCGDHPNQ?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1 with order number 403-7409255-3681966. I requested a return under return number DlWFByJTRRMA because the product description was i...
For a long time, I have been shopping on Amazon and using the “pickup from home” option to return my products via the courier company. Since I had no issues with my returns before, I did not track each return one by one. However, when I checked yesterday evening, I realized that some of the returns ...
I placed an order from Amazon with the order number 407-8047380-0556342 and I have been trying to return the product for 7 days, but the product has still not been picked up and I cannot complete the return process. I am located in Istanbul, Başakşehir – Bahçeşehir, and despite my attempts, no couri...
I am writing regarding my Amazon order 702-3706162-1850646, which Amazon shows as delivered on December 1, 2025 in Guelph, Ontario. Although the tracking status indicates that the package has been delivered, there is no evidence that it has actually arrived at my address. There is no delivery photo ...
In order to return a headset I bought from Amazon Turkey, I shipped the product on the 3rd of November, Amazon arrived in Turkey on the 6th, and it seems that my return was approved in the system on the 8th. However, despite this, I see that "a problem has occurred" and the refund amount is not refl...
On the night of November 11, during a purchase I made through Amazon Turkey, the same amount was charged twice to my Garanti Bankası Shop & Fly Gold credit card. At 00:08:38 and again at 00:15:37, a charge of ₺11,439.45 was made from my card. Despite this, Amazon stated that they only saw a single p...
On November 16, I purchased the Babyliss Shine Pro 2200w Hair Dryer with Italian AC Motor, Diffuser, and Concentrator Nozzle – Model 6713DE through Amazon, but the first product arrived in an opened box with no protective seal and was clearly used, so I immediately requested a replacement, which was...
In the November sales, I came across an amazing offer on a size 38.5 of the Skechers D'lux Pro-Menasha Women's Black Outdoor from the seller Skechers Turkey on Amazon.com. I purchased this size as a present for my brother and completed the transaction smoothly. I even mentioned that I had bought the...
Amazon Turkey ships with DHL, and DHL does not deliver to my address. I am an Amazon Prime member, and when I complained about this issue to Amazon customer service, the representative actually suggested canceling my Prime membership. Every time I place an order, Amazon insists on using DHL, and DHL...
On November 10, 2025, I placed an order on Amazon (order number 406-****539) for a product sold by the seller “Teknoraks.” The very next day, the seller canceled the order citing “out of stock” as the reason. However, the same product was simultaneously listed on platforms like Pazarama and Epttavm ...
On November 16, 2025, I ordered the exvega 15–32″ LCD/LED Dual Monitor Holder Arm VESA Stand (ex787) through Amazon Prime, order number 404-9630115-4872312. The product arrived on November 19, 2025, but it was completely different from what I purchased. The model I selected was supposed to have two ...
The warranty period of the SteelSeries Aerox 3 Wireless gaming mouse that I ordered from Amazon Turkey on November 6, 2023 began on the date it was delivered to me and was stated as 2 years. Since the product could reach me no earlier than November 7, 2023, it was still under warranty on the date th...
Dear Amazon Representative, I have placed a total of four orders for the TCL 65Q6C television through Amazon.com on October 10, October 20, October 31, and November 7. Despite paying approximately ₺51,000 for each order, the product has never been delivered to me. The first three orders were cancele...
On November 4, 2025, I ordered the Adidas Alphabounce+ shoes from Amazon. Although I selected size 42.5, I was sent size 42 2/3 instead. I contacted Amazon customer service about the incorrect item, but I only received an apology and no real solution. Because Amazon prolonged the process, the produc...
I purchased the Stanley Classic Legendary Vacuum Steel Thermos (Green, 1.4 liters) from Amazon on 24.05.2023. The product description stated that it had a “lifetime warranty.” I registered on the Kutupayısı website for the warranty, and my product was successfully recorded. Trusting Amazon’s reliabi...
I purchased an Arzum Okka Minio Turkish Coffee Machine from the seller Kolaysepet on Amazon.com.tr with the order number 406-8280959-3814703 on Tuesday, November 4, 2025, and the product was delivered to me. Upon receipt of the product, I opened the box to check whether it was functioning properly. ...