Amazon Repair Service Fails to Return Philips Azur Iron After Months
Some months ago I returned my Philips Azur iron to Amazon for repair. The iron was collected from my home in May, and the status has been showing “Repair requested – A certified repair vendor will repair and return your item” since then. Despite this, I have still not received my iron back, nor have I had any update about the repair or dispatch. I have also been unable to get through to Amazon customer service to clarify what is happening with my product. I paid £59 for this iron and, given the length of the delay and the lack of communication, I no longer wish to wait for the repair. I kindly request a full refund of £59 to resolve this issue.
