I am very unhappy with how Amazon handled my Camper Drift Trail shoe return. Despite returning the shoes due to a sizing issue, it has been a month and no refund has been issued. They finally responded on July 5th, after being contacted via email, promising to resolve the issue within 72 hours. However, five days have passed and the refund has yet to be received. Due to recent price increases and exchange rate differences, the delay in refunding my money has prevented me from purchasing another pair of shoes at the same price. My hard-earned money appears to be in limbo after a month of waiting. I demand a prompt resolution and the processing of my refund. The failure of Amazon to process my return and issue the promised refund is unacceptable. As a loyal customer, I am entitled to better treatment and a prompt resolution to this issue.
I ordered a pair of Charged Surge 4 Men's Grey Running Shoes (model 3027000-106) from Amazon on March 20, 2025. Since the size didn’t fit me, I returned the item as instructed. However, despite weeks passing, I still haven’t received my refund. I’ve contacted customer service regularly—almost every ...
I bought a pair of Camper shoes in size 37 from Amazon, but the shoes I received were labeled as 37-39. Because it was the weekend, I promptly returned the product within 2 days. Despite the item being received 6 days ago, my refund has not been processed yet. My credit card billing cycle falls on t...
On August 30th, I returned a pair of Slazenger shoes that I purchased through the Amazon mobile app. Amazon assured me that the refund would be processed on January 31st. However, it has been 12 days and I have yet to receive my refund. When I contacted customer service, they always stalled and prov...
I've tried repeatedly to contact Amazon customer service to report a problem, but they simply do not respond. The shoes they sent me are defective, and I can't seem to contact anyone. This is my first time dealing with them, and it's turned out to be a shopping disaster. Will I return to this store?...
I had to return these Columbia shoes that I bought from their German website about four months ago because they were faulty. that's how I ended up here because their handling of my return request was ideal, nowhere near ideal. getting my money back? nightmare. As soon as I realized the shoes were a ...
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