I had to return these Columbia shoes that I bought from their German website about four months ago because they were faulty. that's how I ended up here because their handling of my return request was ideal, nowhere near ideal. getting my money back? nightmare. As soon as I realized the shoes were a problem, I went ahead and started the return process and asked for my money back. I did everything I was supposed to and sent the shoes back using the shipping method Amazon told me to use. But, even though I did my part, I still haven't gotten my refund after waiting for months. Since the beginning of this process, I can say there hasn't been a day I didn't call them. We talk, we discuss, I ask they just give me round answers. I just wonder how long this is going to take...
I've tried repeatedly to contact Amazon customer service to report a problem, but they simply do not respond. The shoes they sent me are defective, and I can't seem to contact anyone. This is my first time dealing with them, and it's turned out to be a shopping disaster. Will I return to this store?...
I am very unhappy with how Amazon handled my Camper Drift Trail shoe return. Despite returning the shoes due to a sizing issue, it has been a month and no refund has been issued. They finally responded on July 5th, after being contacted via email, promising to resolve the issue within 72 hours. Howe...
ordered a Columbia raincoat from Amazon Germany through Amazon. Unfortunately, the product turned out to be excessively large, and I encountered difficulties in arranging a return. The region where I reside lacked the services of the courier company for returns, and I couldn't find doorstep return o...
On October 31st, I placed an order for headphones to be delivered by Amazon. I received them on November 27th, and on that same day, I sent them back to Amazon because they were defective. Despite the fact that two months have passed, I have not yet been issued a refund. I have attempted to contact ...
I ordered a product from Amazon but decided to return it without even opening the package due to negative reviews I read while it was in transit. It has been a month, and my refund still hasn't been processed. Every time I contact customer service, they assure me that they are working on it, but the...
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