I've tried repeatedly to contact Amazon customer service to report a problem, but they simply do not respond. The shoes they sent me are defective, and I can't seem to contact anyone. This is my first time dealing with them, and it's turned out to be a shopping disaster. Will I return to this store? Most likely not. It's extremely worsening when a company fails to respond to customer complaints, especially when the product is defective. I've been kept in the dark, which has harmed my opinion of Amazon. This was not the experience I was expecting as a first-time shopper. I hope they can resolve this issue soon, but my trust in their customer service has taken a hit.
I bought a pair of shoes from Amazon using my account, and despite having a 2-year warranty, I have filed several complaints. The shoes are definitely not original; they caused odor and wounds on my feet, which has never happened to me before. Moreover, the fit was never the same. Although the warranty period is only a quarter used, they are not accepting returns. They told me they would inform the warehouse and follow the decision of the warehouse, and that they couldn't issue a refund. If the return is denied and I still want the product back, I have to cover all the costs. If I leave it to them as a gift, I still lose my money. This is a place I will never shop from again. I will complain everywhere; they never respond. I've been chasing after a pair of shoes for months. Do not trust the authenticity.
The Amazon app is driving me crazy. I ordered a pair of shoes three months ago, but I still don't have them. We haven't been able to get in touch with them because they don't answer their texts and their phone lines are always dead. I don't understand why they don't talk to me or call me back when t...
I cannot reach Amazon in any way. They charged me an extra shipping fee for fast delivery, but my order was never delivered, leaving me stranded and disappointed. Despite several attempts to contact both Amazon and the courier company, I received no solution or proper response. I even tried tracking...
I am very unhappy with how Amazon handled my Camper Drift Trail shoe return. Despite returning the shoes due to a sizing issue, it has been a month and no refund has been issued. They finally responded on July 5th, after being contacted via email, promising to resolve the issue within 72 hours. Howe...
I had to return these Columbia shoes that I bought from their German website about four months ago because they were faulty. that's how I ended up here because their handling of my return request was ideal, nowhere near ideal. getting my money back? nightmare. As soon as I realized the shoes were a ...
After only a few wears, the right shoe in a pair of Timberlands I bought last month from Amazon developed a defect. I contacted Amazon, and while they did offer to refund my purchase, I was hoping to get a replacement shoe instead. They told me that they could no longer get the shoes I wanted and re...
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