On August 30th, I returned a pair of Slazenger shoes that I purchased through the Amazon mobile app. Amazon assured me that the refund would be processed on January 31st. However, it has been 12 days and I have yet to receive my refund. When I contacted customer service, they always stalled and provided no resolution. It's completely unacceptable that such a large corporation employs customer service representatives who are failing to address my issue and have left me in distress for days. I was expecting more from a company like Amazon. Their inaction in resolving this issue is both frustrating and disappointing. They appear to be attempting to withhold my 300 TL. The number of my order is 171-1763165-1590727. Amazon's reputation is on the line here, and they must act quickly to correct the situation.
I am writing to express my deep dissatisfaction with my recent purchase experience on the infamous amazon.com.tr. On July 3rd, I ordered a pair of PUMA Softride Premier Unisex Running Shoes in size 43, PUMA Black-Cool Dark Gray-Fresh Pear, for 1780 TL. However, my order has been unjustly held hostag...
I bought two mobile phones from Amazon TR on the 22nd and 23rd of July. The one I paid 7899 ₺ for on the 22nd never arrived, while the one I paid 6741 ₺ for on the 23rd was delivered. Despite initiating returns both online and over the phone, the refunds haven't been processed. They keep stalling, c...
I bought two things from Amazon, one for ₺10,700 and the other for ₺8,700. I returned them but I still haven't gotten my refund yet. I’ve tried contacting you several times by email and phone to sort this out, but nothing has happened yet. Every time I reached out, they said they’d check on it, but ...
I put in an order for a product worth 1780 TL with order number 405-0037797-1050758, but it hasn't come yet after three months. To make matters worse, the price has gone up to 3465 TL. When I told Amazon about the problem, they offered to give me back the first amount I paid, but I said no because t...
I purchased a product from Amazon in October 2024 and returned it before it even reached me. However, my refund has still not been processed. Every time I call, they keep stalling me, saying I am under "Amazon’s guarantee," yet my money has not been refunded. I have provided all the necessary detail...
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