In the Algida with Kazan app, I currently have 29,103 points, and since the summer of 2023, I haven't been able to redeem these points for Algida products. I received a message informing me that my points would be deleted on March 15, 2024. However, despite reaching out through various communication channels (messages, phone calls, emails, Complaints Board website) to both Unilever and Algida since 2023, I haven't received a positive outcome. It feels like these points came out of thin air, and I'm being treated as if I never made any purchases. The communication network of the company provides responses like 'come today, come tomorrow.' Despite being assured multiple times that 'our inspectors will get back to you urgently,' due to communication issues in the Algida with the Kazan app, I couldn't resolve my problem, wasting my time and experiencing stress during this process. In short, this seems to be a case of being humiliated with your own money. Due to the dysfunctional app and customer representatives, my trust in Algida and Unilever brands has been shattered, and I will no longer choose these brands. Trusting Algida and Unilever has only led to regret.
I've been having trouble with Algida's Kazan app, where I can't seem to redeem the points I've earned. The designated pickup locations are making various excuses and failing to deliver the promised products. After contacting customer service, I was redirected to a sales representative who simply gav...
Hello, I've been trying to redeem the points I've earned from the Algida Win app for ice cream almost every day for about a week now. However, every time I go to the store to get my ice cream, I come back empty-handed, and they mock me. They claim we may have uninstalled the app or inquired as to wh...
I wanted to redeem the points I collected through Nutella’s under-the-lid promotion. After purchasing Nutella products for a long time, I accumulated a total of 5,525 points, and I tried to use them on both the official campaign website and the mobile app. However, even when new rewards appear in st...
Algida's Kazan application, where I signed up to obtain daily 1 GB of internet data. Despite three long days passing since my request, the promised data has not been allocated to my mobile line. Algida's social media channels have ignored my concerns and provided no information, leaving me feeling h...
The free internet rewards I had earned through the Algida ile Kazan app using the points I previously collected were deleted after the update made on April 2–3. I noticed this as soon as I opened the app following the update. All internet rewards over 20 GB were gone. I did not receive any warning o...
Comments