Hello, I've been trying to redeem the points I've earned from the Algida Win app for ice cream almost every day for about a week now. However, every time I go to the store to get my ice cream, I come back empty-handed, and they mock me. They claim we may have uninstalled the app or inquired as to whether we are even their customers. Furthermore, they admitted that they had never seen an Algida representative. I've tried several times to contact H**** Bey, the responsible person for the Eskişehir Odunpazar region, but he hasn't resolved the problem. Are we squandering our time collecting points for months, if not years, for naught? I and my friends will no longer consume Algida products. I'll notify CIMER about this tomorrow. My husband became enraged when my 6-year-old child and I returned home empty-handed, and my child was disappointed. I'm not sure if you care. It's upsetting when a loyalty program fails to deliver, leaving customers empty-handed and disheartened.
I've been having trouble with Algida's Kazan app, where I can't seem to redeem the points I've earned. The designated pickup locations are making various excuses and failing to deliver the promised products. After contacting customer service, I was redirected to a sales representative who simply gav...
Even in the bustling metropolis of Istanbul, I was unable to use the points I had earned from shopping at various stores to claim my Algida ice cream rewards. Shop owners are denying any knowledge of the issue, with some going as far as saying, "If you didn't earn the points for ice cream at this es...
Hello, 1-2 months ago, I visited İzmit in Kocaeli for business and wanted to enjoy some ice cream. I used the Algida Kazan app to find participating locations. I visited several stores in İzmit city center, but they all denied being part of the promotion or were unaware of it. As a result, I was una...
Although I have called customer services 3 times for my points and ice cream gifts in the Win with Algida application, there is no market store and no one who can help me to get my points and gift ice cream in the region. Supposedly, they will get back to me within 1 week and direct me to the person...
In the Algida with Kazan app, I currently have 29,103 points, and since the summer of 2023, I haven't been able to redeem these points for Algida products. I received a message informing me that my points would be deleted on March 15, 2024. However, despite reaching out through various communication...
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