Airbnb charged me twice for one booking without resolving it, how can I get a fast refund?

11 Display
Xolvie
Xolvie Resolution Specialist July 07, 4:51 pm

A double charge by Airbnb for one booking can happen due to:
– booking the same stay twice by mistake;
– a payment processing glitch;
– using different accounts;
– a failed charge being retried and processed twice.

How to tell the difference:
If both charges have the same reservation ID, it’s likely a duplicate. If the IDs differ, you may have booked twice.

What to do:
Check your Airbnb emails and account under “Trips” for duplicate bookings. Cancel any extra booking if possible.

Contact Airbnb Support with both transaction details. Ask for a refund, explaining the double charge.

If Airbnb doesn’t respond quickly, dispute the charge with your bank or card provider.

❗If you feel Airbnb mishandled your case or ignored your refund request, 👉file a complaint on Xolvie👈 to help escalate the issue.

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