A double charge by Airbnb for one booking can happen due to:
– booking the same stay twice by mistake;
– a payment processing glitch;
– using different accounts;
– a failed charge being retried and processed twice.
How to tell the difference:
If both charges have the same reservation ID, it’s likely a duplicate. If the IDs differ, you may have booked twice.
What to do:
Check your Airbnb emails and account under “Trips” for duplicate bookings. Cancel any extra booking if possible.
Contact Airbnb Support with both transaction details. Ask for a refund, explaining the double charge.
If Airbnb doesn’t respond quickly, dispute the charge with your bank or card provider.
❗If you feel Airbnb mishandled your case or ignored your refund request, 👉file a complaint on Xolvie👈 to help escalate the issue.
Related Complaints
Airbnb Charged My Card but Booking Didn’t Go Through — What to Do

On November 15–16, I attempted to make a booking in Istanbul through Airbnb. However, even though the reservation was never completed, four separate charges of $1 each were withdrawn from my bank card. I do not have the listing ID or property name, as the reservation process never went through. I ...
Airbnb Overcharged Me for My Stay — How to Get a Refund

In my last two Airbnb reservations in Istanbul, I was overcharged. For the booking I made on October 8, 2025, I was charged $4 more than the stated amount, and for the booking on November 5, 2025, I was charged an additional $6. The invoice totals provided by Airbnb do not match the amounts withdraw...
Airbnb Charged $1 Twice After Failed Booking — How to Get a Refund

On November 4, 2025, I attempted to make a reservation on Airbnb for an apartment called Begonvil Life located in Gazipaşa, Antalya. After entering my card details, the system displayed an error and asked me to re-enter my payment information. On my second attempt, I received the same error message....
Airbnb Host Payment Still Pending? How to Fix Bank Verification Issues

I registered as a host on Airbnb and rented out my property in Izmir. Since September, I have been waiting for payments totaling $380 for two separate stays, but the money has still not been transferred to my account. It has been about a month and a half of waiting. I have entered my bank account i...
How to File a Report After Being Assaulted by an Airbnb Host

On the night of November 1, 2025, I had a reservation through Airbnb at a property called “Luxurious Suite Taksim,” located at Şehit Muhtar Mahallesi, Altın Bakkal Sokak No:, Beyoğlu, Istanbul. My confirmation code is HMY2HEHBNY. After checking in, the host, named E*, and another person whose name ...
Airbnb Double Payment Problem – Charged Twice for Same Booking
Between September 12 and November 1, I stayed in Hanoi, Vietnam, in an Airbnb accommodation. During my stay, I extended the booking and made an additional payment of ₺7,663.78. However, the same amount was charged twice, which I clearly saw on my mobile banking app. When I contacted Halkbank custome...
Airbnb Refund Not Received After Free Cancellation in Kaş, Turkey

On August 27, 2025, I canceled my Airbnb reservation in Kaş, Antalya (Reservation Code: HMPX98P2NY) on the same day I booked it, as the cancellation policy clearly stated I was entitled to a full refund. The total amount I paid was ₺3,859.06, and I am still waiting for the refund to be credited back...
Airbnb Charged for a Stay in Kaş That Never Happened (Reservation HMNMA9M3TP)

On September 7, 2025, I booked a one-day apartment in Kaş, Antalya through Airbnb. The host initially approved the reservation but later told me that they had not actually confirmed it and refused to allow us to stay. Even though I pointed out that the payment had already been deducted, the host ass...
Airbnb Marked Refund As Sent But Money Never Arrived

On 17 August, I canceled my Airbnb reservation with the code HMH3X8HQ8B. According to Airbnb’s policy, my refund of ₺4,677.65 should have been processed within 15 business days. However, despite this time passing, the money has still not been credited to my account. When I contacted Airbnb customer...
Airbnb Ignored Stated Policy And Refunded Only Part Of ₺24,000 Booking
I booked room 202 at Ada Kumsal Apart in Amasra, Bartın through Airbnb for the dates 8–12 September 2024, paying a total of ₺24,000 by credit card. The cancellation policy clearly stated: Full refund if canceled before 3 September Refund of all nights except the first if canceled before 8 Septembe...
Airbnb Did Not Refund 3.031,12₺ for Canceled Kaş Booking

On 05.09.2025, I booked a one-night stay in Kaş through Airbnb (reservation code hmsjtmrdtm) at a property owned by Ms. A******. The booking was confirmed and 3.031,12₺ was charged to my credit card. However, when I messaged the host, she informed me that a one-night stay was not possible and that t...
Airbnb Charged Without My Approval and Refunded Only a Small Part

On 2 September 2025, while browsing a listing on Airbnb for a property in Paris, I was shocked to see that 73,525.29₺ was charged to my Akbank credit card even though I had not confirmed any reservation or even reached the payment page. The same day, I immediately canceled the unauthorized booking....
Airbnb Unauthorized Charges on My Card Totaling 23,400₺ Without Refund

Last month, my credit card registered with Airbnb was charged four separate times without my knowledge or consent—on the 17th, 19th, 21st, and 23rd. The amounts were 1,400₺, 5,000₺, 8,000₺, and 9,000₺, totaling 23,400₺. I have no other card or payment method linked to my account, and I never receive...
I Face Refund Delay with Airbnb Erdemli Apartment Reservation

I booked an apartment in Mersin/Erdemli through Airbnb under reservation number HMTPQ5TQQR, paying a total of ₺8,068.94. Everything seemed fine at first, but just six days after my free cancellation period had expired, the host suddenly demanded an additional ₺3,500 payment. I considered this an unf...
Airbnb Must Refund My ₺21,000 Instead of Forcing Me to Use Booking Credit

I had an Airbnb reservation in Izmir from August 11–16, 2025, which I had to cancel. During the cancellation process, I mistakenly selected “Booking Credit” as the refund method instead of a direct bank transfer. Afterward, I immediately contacted both the host and Airbnb customer service. The host ...
Airbnb Has Not Refunded My ₺6,492.07 After Canceled Reservation
On July 30, I made a reservation through the Airbnb mobile app using my Garanti Bank debit card, paying a total of ₺6,492.07. However, within just half an hour, the reservation was canceled. Despite the cancellation, the money I paid has not been refunded to my account. My reservation code is HMKTTN...
Airbnb Delayed My €5,845.31 Host Payout Despite Active 3-Week Reservation

I accepted a three-week reservation at my property in Antalya through Airbnb, with check-in on August 4 (reservation code: HMMQSAMJN8). According to the payment plan, I was supposed to receive two payouts—one on August 5 and the second on August 9. After the guest checked in, I received the first pa...
Airbnb Charged My Cards Without Booking After Invalid Card Error On First Reservation
On August 18, 2025, I attempted to make my very first reservation using the Airbnb mobile app. I entered the details of several cards—my Ziraat Bank credit card, Ziraat Bank debit card, and Yapı Kredi credit card. Each time I tried, I received the same message: “card invalid.” No reservation was cre...
I Face Double Booking Issue at Airbnb Mona Apart and Seek Apology

On August 7, 2025, I booked a stay through Airbnb (Reservation No: HMJ82QYR9H) at Mona Apart Küme Evleri in Ula, Muğla. When my companions and I arrived to check in, we were shocked to find other guests already staying in the property. This double booking caused serious inconvenience and stress, as ...
I Face Delayed Refund from Airbnb After Urla Reservation Cancellation

On August 6, my reservation in Urla, İzmir was canceled, and Airbnb’s system showed that my refund of ₺5,793.52 had been sent to my credit card. However, even after three days, there is still no sign of this refund on my bank statement. This is unusual for me, as I have never experienced such a dela...
I Face Unexplained Overcharge on Airbnb Booking Payment in İzmir Bayraklı

On July 29, 2025, I booked an apartment in İzmir Bayraklı through Airbnb and paid a total of ₺16,781.07 according to the invoice shown in my account. However, when the payment was processed, my bank statement reflected a charge of ₺17,400 — significantly higher than the listed amount. Airbnb provide...
I Face Delayed Refund on Airbnb Istanbul Reservation Despite 17-Day Wait

On July 23, 2025, I canceled my Airbnb reservation in Bakırköy, Istanbul (code: HMSXE58DXM). The booking was fully paid in advance with my Garanti Bank card for a total of ₺5,964. Since my cancellation met Airbnb’s standard refund policy, I was assured there would be no issues and that the payment w...
I Face Unauthorized Credit Card Charge on Airbnb Without Booking or Account Use

On July 26, 2025, I discovered an unauthorized charge of ₺3,036.44 on my credit card through Airbnb, despite not actively using my Airbnb account. The card used for this transaction was not even registered to my account, and I never received any booking confirmation or email from Airbnb regarding th...
I Got Charged $3 by Airbnb After My Troy Card Was Rejected Without Authorization
On July 26, 2025, I attempted to book a reservation on Airbnb using my Troy credit card. I entered my card information three times, and each time the system showed an error—without ever asking for a verification code. Despite the errors, $3 was deducted from my card without my consent or a confirmat...
I Canceled My Airbnb Booking Immediately but Still Wait 15 Days for ₺46,000 Refund

I booked a property on Airbnb and made two separate payments of ₺23,000, totaling ₺46,000. However, I canceled the reservation immediately after booking, expecting that the payment would be reversed instantly or within a very short time. To my shock, Airbnb notified me that it would take up to 15 b...


