We made reservations weeks in advance through the Ibis website for a busy travel schedule, including group and connection bookings. Upon arriving at the hotel, we were informed that only smoking rooms were available. As non-smokers, this was disturbing, and we requested a non-smoking room for our st...
During my stay at the İbis Alsancak Hotel from August 28-29, 2024, I was attacked by a bulldog in the hallway at 7:00 AM on August 29th. The dog, owned by another guest, was roaming the corridor without a leash. As I was leaving my room, the dog lunged at me, forcing me to retreat back into my room,...
I stayed at Ibis Styles Hotel Rome, and the security issues at this hotel are alarming. On July 28, at around 7:30 AM, my bag was stolen in the breakfast room, right in front of the security cameras. When we reported the incident to the reception staff, they were dismissive and did nothing to help u...
As someone who has stayed at Gaziantep Ibis Hotel for over 10 years, I’m extremely disappointed with the declining quality, particularly this year. The breakfast is severely lacking—even basic items like tea are unavailable. The cheese served is often moldy and dried out, and when I went down at 7 A...
I booked two 14m² rooms at the Ibis Hotel in Japan for my family. When I got there, I found out that the room for our kids had just one double bed, which wasn't big enough for all of them. I quickly told the hotel management. But they were firm that they were not required to offer an additional bed ...