It's kinda sketchy that a company is operating in Turkey without a Turkish customer service team. Makes you wonder if their services are really accessible to everyone there, you know? Agoda is one of those companies that doesn't have a fancy customer service team in Turkish. This makes it hard for its Turkish customers lime me to communicate and get help. Isn't language is, like, super important when it comes to communicating and giving awesome customer service? Agoda is like, totally missing out on a bunch of potential customers in Turkey by not having customer service in Turkish. It's like, a big oopsie on their part. I for one, and many Turkish customers can get pretty mad and annoyed when they can't express their needs, problems, or questions in a language they understand. Just an idea, please consider.
I recently had an unpleasant encounter with the Agoda's Turkey branch, as they did not even provide a phone number. I soon discovered a phone number from the facility, but there was no chance to speak with anyone in Turkish, requiring me to resolve my issue in English. While I did my best, I failed ...
For the past two months, I have been completely unable to reach Agoda’s Turkish customer service. No matter whether I call in the morning, afternoon, or evening, I always receive the same message: “the office is closed.” As a hotel owner in Pamukkale, Denizli, I have an active partnership and contr...
I had an issue with my reservation on Agoda, and to my surprise, there’s no phone number for Agoda’s Turkey office. I don’t even think they have a branch here. I managed to find a phone number for the property, which wasn’t listed anywhere on the site, but when I called, I had to deal with an Englis...
I made two separate reservations on Agoda for the same hotel, but when I arrived, the hotel could only find one booking in their system. They checked ...
I canceled a reservation I made through Agoda and was informed by their virtual assistant that the refund had been processed and would appear in my ac...
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