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Unable to Contact Agoda Turkey Support—No Local Phone Number

September 23, 2024 6:13 PM163

I had an issue with my reservation on Agoda, and to my surprise, there’s no phone number for Agoda’s Turkey office. I don’t even think they have a branch here. I managed to find a phone number for the property, which wasn’t listed anywhere on the site, but when I called, I had to deal with an English-speaking automated system. I could barely understand the accent, and my problem wasn’t resolved. If you’re booking through Agoda in Turkey, beware! There’s no local support, and resolving any issues is almost impossible without a huge effort. I strongly advise against booking with them unless you want to risk facing unresolvable problems.

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Unable to Get Refund for Unusable Hotel Booking on Agoda – Automated Responses Only

October 30, 2024 2:00 PM125

"I received a call from a Hong Kong-based phone number. The caller tried to assist me very easily in clear English. They informed me that they refunded the full amount. Thank you. This conversation was smooth, but establishing a more accessible call center with Turkish-speaking staff would provide much better and faster service for resolving future issues. Thanks again. Best regards."

Agoda Charged Me but the Hotel Rejected Booking

June 23, 2025 6:42 PM107

I made a reservation in Istanbul through Agoda on June 13 with the booking number 1620327171, and the payment was succes...