1win Deposit Delay and Poor Customer Support Response

Here's the translation of the text from Turkish to English: "It's December 23rd, and they are still stalling. I have never seen such a bad site; even their live support is not proper, they always respond late. I advise you not to get involved with this site."

The translation of the text from Turkish to English is: "Young people, stay away from this site, they took the money right in front of my eyes. I sent everything they asked for, talked to the bank, and they said the money successfully went to the IBAN, but the 1win support team lied, saying the money didn't come. Anyone who ends up on this site like me is a complete idiot. Stay away from it."

I wrote to your live support from the very first day, but you stalled me for months and finally sent a message saying the money hadn’t been deposited to the payment company. What more nonsense are you doing, months have passed, you’re holding onto the money, and then you ask what the problem was, as if you don’t know. I sent proof of everything, I even went to the bank, they said the money was sent to the other party, I came back and sent you a screenshot of that along with the receipt. But when I ask you, you say the money hasn’t arrived. I’m done with sites like yours.

It's been 7 months since the complaint, and on top of that, they shamelessly ask if your problem still persists or whatever.