I signed up for 1win full of hope, expecting a smooth experience. Instead, I was met with frustration and regret. I made a deposit, but the money never showed up in my account. I waited, checked everything twice, and then reached out to live support—only to find out that connecting to someone takes hours, and even then, they barely provide a real answer.
After finally getting through, I shared the deposit receipt as proof. They told me my issue would be “reviewed and resolved within 7 days.” It’s completely unacceptable that I’m left waiting this long with no access to my money. The support team keeps pushing the issue forward, offering no clarity, no timeline, and definitely no urgency.
This is not how a platform handling real financial transactions should operate. I feel completely misled, ignored, and disappointed. What I thought would be an exciting experience turned into a major letdown.
I trusted 1win because of the promises they made, but I now regret ever using their platform. I deposited money into my account, but the funds never showed up. When I submitted a withdrawal request for a separate amount, that also never went through. Neither my deposits nor my withdrawal requests ar...
I deposited money into my 1win account, but the funds never appeared in my balance. It’s now been over a month, and despite numerous attempts to resolve the issue, I still haven’t received my money back. The support team has been completely unhelpful throughout the process. When I first reached out...
A few weeks ago, I made a deposit on 1win, but the funds have yet to be credited to my account. When I contacted live support, they asked for the transaction time and receipt, which I promptly provided. They assured me the issue would be resolved within 1 to 7 days, and that I would receive an updat...
I made a deposit on 1win last night around 9:00 PM, expecting it to show up in my account like it normally does—within 5 minutes. But this time, nothing came through. My money is gone, my account balance hasn't changed, and I received absolutely no confirmation or update. I tried to reach live supp...
I deposited money into my 1win account, but the deposit did not appear in my balance. I immediately contacted customer service and provided the payment receipt as evidence. They initially assured me that there was no issue and asked me to wait for seven days. After waiting patiently for a full week...
