On November 18, 2025, at 20:01, I made an online withdrawal through XMGlobal. This transaction, valued at $294 (approximately $291 USD today), was shown in the system as successfully processed and deducted from my XMGlobal account, yet no money was deposited into my bank account. The reference number for this transaction is 81906610.
After experiencing this issue, I contacted the XMGlobal support team and was told that the problem would be resolved as soon as possible. However, despite the time that has passed, I still have not received any results, and the funds have not reached my account.
I request that my money be transferred to my bank account immediately without any loss, and that this delay be urgently investigated.
On November 20, 2025, at 8:16 p.m., I deposited $2,352 USD into my XM account through mobile banking, but this amount still has not been credited to my XM account. Even though six days have passed since the transaction, the funds have neither appeared in my investment account nor have I received any...
On October 22, 2025, I deposited a total of $124 into my XM Global investment account via bank transfer in three separate transactions — ₺1,000, ₺2,000, and ₺1,000. However, the total amount has not been credited to my account, and even after several days, I have not received any refund either. Whe...
On October 19, 2025, I initiated a withdrawal request from my XM Global account using the bank transfer method. However, to this day, the funds have not been deposited into my bank account. This was my first withdrawal attempt, and I made the transaction only through my verified account. I contacte...
On October 21, 2025, at 1:10 PM, I made a bank transfer of $1,860 from Kuveyt Türk Bank to my XM Global Forex account. However, even after more than two days, the funds have still not been credited to my trading account. During this time, I contacted XM Global customer service. They only told me th...
On November 25, 2025, I submitted a withdrawal request for 1,500 USD through XM Global. Although my request was approved in the system, seven days have passed and the money still has not been deposited into my bank account. XM claims that the issue is caused by an intermediary institution, but since...
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