On October 21, 2025, at 1:10 PM, I made a bank transfer of $1,860 from Kuveyt Türk Bank to my XM Global Forex account. However, even after more than two days, the funds have still not been credited to my trading account.
During this time, I contacted XM Global customer service. They only told me that the transaction was under review, and when I tried to get more details, they ended the conversation without providing any explanation. This is the first time I’ve experienced such an issue, and I’ve been left frustrated and inconvenienced by the lack of response.
I request that the $1,860) I deposited be credited to my account immediately and that my loss and inconvenience be addressed without further delay. My customer number is 85779175.
On October 22, 2025, I deposited a total of $124 into my XM Global investment account via bank transfer in three separate transactions — ₺1,000, ₺2,000, and ₺1,000. However, the total amount has not been credited to my account, and even after several days, I have not received any refund either. Whe...
I made two separate deposits to XM Global Forex—one for ₺32,900 and another for ₺35,000. Despite submitting all required documents multiple times, my funds still haven’t been credited to my account. Every time I contact support, they respond with the same excuse: “Your case is under review.” It’s be...
On May 21, 2025, I deposited $830 into my XM trading account using the same method I’ve always used without any problems. But this time, the money never arrived in my account. It didn’t go through, nor was it refunded. It’s like the funds just disappeared into thin air. Since then, I’ve been emaili...
On August 28, 2025, I submitted a withdrawal request of $3,250 from my XM Global Standard account (No. 91742052) via bank transfer using Pratik Ödeme ve Elektronik Hizmetleri. However, only part of the money was credited to my account, and approximately $2,500 is still missing. I contacted customer...
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