On October 19, 2025, I initiated a withdrawal request from my XM Global account using the bank transfer method. However, to this day, the funds have not been deposited into my bank account. This was my first withdrawal attempt, and I made the transaction only through my verified account.
I contacted XM Global customer service several times, but they only told me to keep waiting without offering any clear or practical solution. My customer number is 400657239. Despite sending multiple emails, my situation was completely ignored, and during live chat, the support staff even responded with a mocking and dismissive attitude.
I demand that XM Global complete my withdrawal process immediately and ensure that the funds are transferred to my bank account without further delay. I also expect professional and respectful customer service, not automated or careless replies.
On April 7, 2025, at exactly 20:23, I made a deposit to my XM Global trading account. It’s now been well over 24 hours, and the funds still haven’t appeared in my account. I’ve followed every instruction correctly and expected a timely transaction as promised on their platform. I immediately contac...
On November 25, 2025, I submitted a withdrawal request for 1,500 USD through XM Global. Although my request was approved in the system, seven days have passed and the money still has not been deposited into my bank account. XM claims that the issue is caused by an intermediary institution, but since...
On November 18, 2025, at 20:01, I made an online withdrawal through XMGlobal. This transaction, valued at $294 (approximately $291 USD today), was shown in the system as successfully processed and deducted from my XMGlobal account, yet no money was deposited into my bank account. The reference numbe...
On November 20, 2025, I submitted a withdrawal request for 1,070 USD from my XM investment account. However, even after several days, more than half of this amount has still not been paid to me, and only approximately $447 USD was deposited into my bank account. A significant portion of the amount I...
On 16/09/2025, I requested to withdraw ₺1070 from my XM online investment account (No: 361270770). However, the funds have not been transferred to my bank account, and no resolution has been provided since that date. I contacted customer service multiple times and submitted support tickets, but I on...
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