Wix cancelled my premium plan without warning — how can I get my money back?

For about a year now, Wix.com has been charging my credit card 1,080 each month, even though I have no active subscription or service with them. My Wix account shows no active plans or billing history, making it impossible for me to identify where these recurring payments are coming from. The payme...

On October 15, 2025, at 7:15 PM, an amount of 628.80 was withdrawn from my Garanti Bank debit card by Wix.com without my knowledge or consent. I have no idea which service or plan this charge is related to, as I have not purchased or activated any Wix product recently. My account is linked to the e...

On October 16, 2025, a charge of 3,312 was withdrawn from my credit card by Wix.com without my authorization. The same issue occurred last year, and after that incident, I logged into my Wix account and canceled my subscription. Despite that, Wix has charged me again this year without my consent. I...

I was using Wix’s website hosting service, but on September 16, 2025, an amount of 1,408.20 was withdrawn from my credit card without authorization, followed by another unauthorized charge of 1,656.00 on September 27, 2025. I received no notification, invoice, or approval request for either of these...

On October 1, 2025, an unauthorized charge of approximately $23 was withdrawn from my Garanti Bonus credit card. This transaction was made through my Wix.com account linked to the email yucelg*@gmail.com**, with the reference number 527407246050. I did not authorize this payment, nor do I have any ...

I purchased a Premium subscription through Wix, and during the checkout process, the platform forced me to purchase an email plan. When I attempted to proceed with the email setup, the page failed to load. After contacting the help center, they instructed me to manually upload the email separately, ...

On October 4, 2025, when I logged into my Wix.com account, I discovered that 180 TL (around $6) had been withdrawn from my Ziraat Bank credit card without my knowledge or approval. I did not purchase any plan, domain, or service, yet the transaction was processed. I have not yet contacted Wix custo...

On August 27, 2025, I purchased a Wix Premium package along with my domain www.encoktr.com . However, both my site and account were suddenly suspended under the vague claim of “security reasons.” Wix support told me the issue was related to my Velo code, but I had already deleted all Velo codes imme...

I registered for Wix, believing it would be an affordable option to create a straightforward website. Initially, everything appeared to be reasonably priced, and I found it easy to begin. However, I quickly discovered that accessing even the most basic features required an upgrade and additional pay...

I created a site by purchasing the Premium package from Wix. The site I created was an e-commerce store and the site was activated. I spent a considerable amount of time setting it up, customizing the store, and uploading products. Everything seemed fine until I received an email from Wix 3 days lat...

Out of nowhere, Wix.com charged me ₺669 late at night without any prior notice or explanation! I have no idea what this charge is for or why they had the right to take my money. This is completely unacceptable and feels like a scam. I didn’t authorize this payment, and I don’t even know what service...

I decided to try out Wix and made a purchase on the platform. However, within the same day, I realized that the templates were problematic and the overall user experience was confusing. Due to these issues, I immediately canceled my subscription, including the domain. Despite canceling everything o...

I use Wix for work emails, and all of a sudden, ₺4665 was taken out of my credit card for three email accounts with no warning. I wasn't told or warned that this charge would be made, which is not okay. I called Wix and asked them to cancel this deal and give me my money back in full. Seeing such a ...

It's been two years since I became a loyal customer, but I recently had a frustrating problem with my service provider. They cancelled my plan and changed it to a lower-level plan that doesn't work for my business without my permission. This change has had a big effect on my business, and I've been ...

I subscribed to the Wix Premium Yearly Plan 183 days ago, intending to create and maintain my website. Unfortunately, I've encountered persistent issues editing my site, rendering it unusable for me. Consequently, I sought to cancel my remaining membership and receive a partial refund to reflect the...

I've purchased two sets of "corporate email" services, each consisting of two emails, at different times through wix.com. Subsequently, I applied for cancellation of the first service, clearly stating in my application that I only wanted to cancel the first service. However, I later learned that all...