I decided to try out Wix and made a purchase on the platform. However, within the same day, I realized that the templates were problematic and the overall user experience was confusing. Due to these issues, I immediately canceled my subscription, including the domain.
Despite canceling everything on time, Wix has not issued a refund. I attempted to contact their support, but there is no way to reach anyone. This is unacceptable. If a service is canceled within the same day due to usability issues, the refund should be processed without any complications.
I demand a full refund immediately and expect Wix to resolve this issue promptly.
I subscribed to the Wix Premium Yearly Plan 183 days ago, intending to create and maintain my website. Unfortunately, I've encountered persistent issues editing my site, rendering it unusable for me. Consequently, I sought to cancel my remaining membership and receive a partial refund to reflect the...
I purchased a Premium subscription through Wix, and during the checkout process, the platform forced me to purchase an email plan. When I attempted to proceed with the email setup, the page failed to load. After contacting the help center, they instructed me to manually upload the email separately, ...
I was using Wix’s website hosting service, but on September 16, 2025, an amount of 1,408.20 was withdrawn from my credit card without authorization, followed by another unauthorized charge of 1,656.00 on September 27, 2025. I received no notification, invoice, or approval request for either of these...
Wix.com has been withdrawing money from my credit card even though I haven’t used any of their services or created a website. I haven’t requested any subscription or plan, and I’m shocked that charges are being made without my consent. When I logged into my Wix account to investigate, I found nothi...
I created a website through Wix.com, hoping to streamline my business with their online appointment feature. I followed every setup instruction to the letter, but the booking system simply doesn't work. My clients are unable to schedule appointments online, and this is directly impacting my business...
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