It's been two years since I became a loyal customer, but I recently had a frustrating problem with my service provider. They cancelled my plan and changed it to a lower-level plan that doesn't work for my business without my permission. This change has had a big effect on my business, and I've been having a hard time fixing it. No matter what I do, they won't change the plan back to the first one. It has been a nightmare trying to talk to them. It takes hours to get through to someone in customer service because there is a long line. It's very annoying and takes a lot of time, and no matter how hard I try, I can't fix the problem. Because of this, I'm not sure how loyal I am to this company anymore. I hope they fix this problem soon because it's really getting in the way of my business.
Even though I chose the top-tier plan and the unlimited package, I've noticed that my points are still not enough. I've been a loyal customer who pays their bills on time every month for seven to eight months, and I expect to be rewarded for my service. When I recently called your customer service, ...
I've been a long-time Vodafone customer, but I'm now facing an unjustifiable tariff increase. They want to charge a whopping 235 TL to renew my plan, ...
I just now learned that my subscription was restarted without my permission because the company changed hands. What the heck? only paid for three months of the service. Now, all of a sudden, they act like I'm in it for the long haul. Excuse me they're doing everything they can to stop me from leavin...
I am the owner of the phone number 0534*****77. They told me that the price difference for the second term would only be 20–30 lira, but Vodafone is not keeping its word. But I only have one month left on my plan, and now they are charging me 295 lira for a package that used to cost only 200 lira. T...
I'm having a problem with Vodafone because they made changes to my tariff. I've been calling them several times since Saturday to change my tariff, and they keep telling me it will take 30 days to make the switch. Even though I've done everything I'm supposed to, they're not approving my request to ...
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