Wix.com Charged Me ₺4665 Without Notice for 3 Work Emails and I Want a Refund

Adem
September 21, 2024 12:05 AM23

I use Wix for work emails, and all of a sudden, ₺4665 was taken out of my credit card for three email accounts with no warning. I wasn't told or warned that this charge would be made, which is not okay. I called Wix and asked them to cancel this deal and give me my money back in full. Seeing such a big amount taken out without any contact is very scary, and I have no choice but to deal with this suddenly. I hope this problem is fixed quickly because it's been causing me stress and costing me money for no reason. If a service cares about its customers, it should be clearer about how much it costs.

September 27, 2024 6:57 PM (6 days after complaint)

Hello Adem K., We are pleased to inform you that your request has been received and we will contact you as soon as possible through the email address associated with your Wix account to assist you. Thank you for your understanding and patience while we investigate the matter for you. Best regards, Wix Support Team

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