I created a site by purchasing the Premium package from Wix. The site I created was an e-commerce store and the site was activated. I spent a considerable amount of time setting it up, customizing the store, and uploading products. Everything seemed fine until I received an email from Wix 3 days later stating that my account had been closed. I cannot understand why. I didn’t receive any clear explanation or warning about a violation. I even made a trial purchase using my own credit card to test the system, and now that money is gone. The money I paid for the Premium package is gone as well. I cannot access my account, and all my effort feels wasted. Wix should fix this situation urgently.
I purchased a Premium subscription through Wix, and during the checkout process, the platform forced me to purchase an email plan. When I attempted to proceed with the email setup, the page failed to load. After contacting the help center, they instructed me to manually upload the email separately, ...
On August 27, 2025, I purchased a Wix Premium package along with my domain www.encoktr.com . However, both my site and account were suddenly suspended under the vague claim of “security reasons.” Wix support told me the issue was related to my Velo code, but I had already deleted all Velo codes imme...
I subscribed to the Wix Premium Yearly Plan 183 days ago, intending to create and maintain my website. Unfortunately, I've encountered persistent issues editing my site, rendering it unusable for me. Consequently, I sought to cancel my remaining membership and receive a partial refund to reflect the...
Wix.com has been withdrawing money from my credit card even though I haven’t used any of their services or created a website. I haven’t requested any subscription or plan, and I’m shocked that charges are being made without my consent. When I logged into my Wix account to investigate, I found nothi...
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