I purchased a Premium subscription through Wix, and during the checkout process, the platform forced me to purchase an email plan. When I attempted to proceed with the email setup, the page failed to load. After contacting the help center, they instructed me to manually upload the email separately, which I did. However, afterward, Wix forced me to buy a domain as well.
I decided to cancel my Premium plan, which cost approximately $27, and the subscription fee was refunded. However, the domains I was charged for do not appear anywhere in my account, and no refund has been issued for them.
If this issue is not resolved promptly, I will follow up again and take further action to ensure that the remaining amount is refunded and my account is corrected.
I created a site by purchasing the Premium package from Wix. The site I created was an e-commerce store and the site was activated. I spent a considerable amount of time setting it up, customizing the store, and uploading products. Everything seemed fine until I received an email from Wix 3 days lat...
I decided to try out Wix and made a purchase on the platform. However, within the same day, I realized that the templates were problematic and the overall user experience was confusing. Due to these issues, I immediately canceled my subscription, including the domain. Despite canceling everything o...
On October 19, 2025, I purchased the Classic Premium plan from Wix.com. The plan description clearly stated that it includes a free domain; however, when I attempt to register a domain, the system still asks for an additional payment, and my free domain benefit has not been applied. This issue is p...
I subscribed to the Wix Premium Yearly Plan 183 days ago, intending to create and maintain my website. Unfortunately, I've encountered persistent issues editing my site, rendering it unusable for me. Consequently, I sought to cancel my remaining membership and receive a partial refund to reflect the...
When I logged into my Wix Premium site, I realized that 11 domains had been purchased using my credit cards from my account. On March 18, 2023, all of these purchases were made back to back. I immediately contacted customer service, hoping that they could support me in resolving the problem. Unfortu...
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