Wingie shows wrong baggage allowance on my ticket, how can I fix this before my flight?

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Xolvie
Xolvie Resolution Specialist March 10, 10:54 am

If Wingie shows the wrong baggage allowance on your ticket, you should correct it before your flight to avoid paying extra at the airport.

Check the airline’s actual baggage policy;

• Wingie is a booking platform, but baggage rules are set by the airline operating your flight.
• Review the airline’s baggage allowance for your ticket class and route.
• Baggage limits (number of bags and weight) vary depending on airline and fare type.

Review your booking details;

• Log in to My Bookings / PNR search on Wingie
• Check the baggage section on your ticket
• Compare it with the airline’s official baggage rules
• Take screenshots if the information is incorrect

Contact Wingie support to correct the ticket;

• Phone: +1 437 888 3181
• Email: [email protected]

• Provide:
– Your booking reference (PNR)
– Screenshot showing the wrong baggage allowance
– The airline’s correct baggage rule for your fare.

If Wingie refuses to correct the ticket and you are charged extra at the airport, share your concerns or file a complaint on Xolvie to connect with others and find support.

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