If you paid for a Wingie flight ticket but did not receive confirmation, first check your spam or junk email folder, since booking confirmations are normally sent to the email address you entered during purchase.
According to Wingie, the booking confirmation should be sent immediately after payment, and if you don’t receive it within about 24 hours, you should contact their support team.
You should also verify whether the payment was actually completed or only temporarily authorized by your bank.
In some cases, banks hold the amount even if the ticketing process was not finalized, which can make it look like you were charged without receiving a ticket.
If the confirmation still hasn’t arrived, contact Wingie directly through their 24/7 call center (+1 437 888 3181) or email [email protected] and provide your name, travel details, and payment information so they can locate the reservation.
If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.