Wingie Charged My Card but No EgyptAir Ticket or PNR

I recently made a flight booking through the sa.wingie.com website for an EgyptAir flight from Cairo to Riyadh, with a total payment of 2,816.60 SAR. The payment was successfully charged yesterday, and I received an SMS confirming the transaction, but I did not receive any flight tickets or booking confirmation. I used the email address hamidm***[email protected] during the booking process. Despite the successful payment, I have not been provided with a PNR or booking reference number, and there is no ticket in my email or messages. This situation is very worrying because I paid the full amount and still cannot access my reservation. I request that my flight tickets be issued immediately for the Cairo–Riyadh trip based on this payment, or that my booking be properly confirmed and all relevant details (PNR, ticket numbers, and itinerary) be sent to my email address without further delay.