you guys are a total mess! Customer service called me on Thursday, saying my return made it to the warehouse. today, I'm here writing to you, and it still hasn't reached the warehouse. Seriously? On top of that, they go ahead and issue a refund even before my stuff arrives. plus, I've been waiting for my money to show up in my account for a whole month now. It's like one person says it's coming, then another says it hasn't arrived, and then they claim they have no record of what I ordered on November 1st. I mean, w**? I placed that order on November 1st! And to top it all off, they keep changing the timeframe for when the money will be deposited. First, it's within 14 working days, then it's within a month. Like, come on! I can't even get my hands on the products until they deposit my money. I'm definitely filing a complaint with CIMER right now (already did), and I'm taking Watsons to court. You can't treat me like this, man. Your business approach is a total joke.
I'm so bummed out and ticked off about my recent order from Watsons, total letdown. To make matters worse, the stuff I bought never arrived and now I'm getting no help at all to get my money back. If this annoying situation isn't fixed today, I'll have to start legal stuff. I just can't understand ...
I'm absolutely infuriated with Watsons' consumer products! They sent me a faulty item that's clearly defective, and on top of that, instead of delivering the two items I ordered, they messed up and sent the wrong product! As if that's not enough, their customer service team is a total disaster when ...
I can't believe what Watsons did to my online order, which was for items that were on sale. They made a return without telling me or asking my permission. When I tried to put the same things in a new basket, the prices suddenly went up. Worse still, no money was put back into my account. They starte...
The order I placed on November 5, 2023, has still not been shipped as of November 15. Moreover, even though I placed another order on the same date, it was shipped and delivered to me, but the product arrived in pieces. I requested the cancellation of my second order, both due to such poor service a...
I placed an order on the Watsons mobile application on September 21st. Later, I decided to return the order, and I handed it back when the shipment arrived at my address. I didn't open the package or anything; the courier acknowledged it was okay. However, when checking the shipment movements on the...
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