I placed an order on the Watsons mobile application on September 21st. Later, I decided to return the order, and I handed it back when the shipment arrived at my address. I didn't open the package or anything; the courier acknowledged it was okay. However, when checking the shipment movements on the app, I couldn't find any information. It seems to be an issue with the Watsons application system. Despite waiting for a long time, no refund has been credited to my bank account. I tried calling Watsons customer service at least fifty times, but they never answered. After posting my situation on "sikayetvar.com," customer service finally contacted me, apologizing and promising an urgent refund. They assured me the money would be in my bank account by November 6th at the latest. However, it's now November 14th, and there's still no sign of the money. I find it hard to believe that Watsons, a renowned beauty shop in Turkey, would treat me like this. I urgently await a resolution.
I placed an order for two items at Watsons on November 11th. Despite choosing store delivery, my package arrived a whopping 20 days later. Frustrated by the delay, we purchased the items elsewhere, and I requested the order to be canceled and refunded. They insisted I had to wait until the delivery ...
I spent over 500 TL on the Watsons app, enticed by the promise of receiving 250 TL in reward points. My excitement, however, quickly turned to frustration. The points were supposed to be credited to my account shortly after the announcement date (September 1st), but they didn't appear until much lat...
On Watsons' website, I put in an order for 507.33 TL and paid with my credit card. Today, the store sent me an SMS saying that my order was canceled because of a technical problem. I only asked for things that were in stock at the store; I didn't ask for anything that wasn't there. I already used my...
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