The order I placed on November 5, 2023, has still not been shipped as of November 15. Moreover, even though I placed another order on the same date, it was shipped and delivered to me, but the product arrived in pieces. I requested the cancellation of my second order, both due to such poor service and the inconvenience caused by my other order. Despite the products appearing to be in the preparation phase in the system, when I request the cancellation, an automatic message is sent, stating that the preparation phase has been completed, and therefore, the order cannot be cancelled. I cannot connect to a representative when I call their phone number, nor can I find a contact person via email. It is very sad to be victimized like this by a well-established company like Watsons. I will never recommend it. Either send my products or give me my money back!
I placed a transaction on the Watsons website on November 6, 2023, excitedly awaiting the arrival of my order. When I received the parcel, I realized that five items were missing from the shipment, much to my dismay. I immediately tried to call them using the provided phone number, but all I got was...
On December 1, 2023, despite receiving a message stating that my online order with the number 0108723664 would be delivered to the store within 1-3 business days, today it was refunded. When I inquired about the reason for the cancellation of my seemingly canceled order, I was informed that it was d...
I ordered from Watsons Click from Ankara Kentpark store on 01/12/2023. It seems to be getting ready. But normally it should be in the store within 1 hour. I called customer service and they all said different things. Look exactly 4 times. In fact, when I first called, it was a complete fiasco. Let m...
In 2023, I ordered from Watsons online, looking forward to a seamless experience. My order took a long time to arrive, and when it finally did, it was missing items. I contacted customer service several times, and although the representatives were polite and reassuring, the problem was still not res...
I'm so bummed out and ticked off about my recent order from Watsons, total letdown. To make matters worse, the stuff I bought never arrived and now I'm getting no help at all to get my money back. If this annoying situation isn't fixed today, I'll have to start legal stuff. I just can't understand ...
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